Nisha Nisha
Mississauga,ON
Summary
Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tulipz spa
Mississauga, Ontario
02.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated regularly with customers to gain insights into their needs.
- Implemented quality control measures to uphold company standards.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
Education
Bachelor of Science - Gender Studies of Botany, Zoology And Chemistry
RSD College
Ferozepur, Punjab, India05-2021
Skills
- Problem-solving aptitude
- Financial analysis
- Specimen collection
- HIPAA regulations
- Client documentation
- Excellent communication
- Basic nursing care
- Electronic health record expertise
- Adaptability in technology
- Software applications
- Healthcare billing
- Medical records handling
- Blood collection
- Customer service
- Customer relationship management
- Team collaboration
Certification
- Certified in CPR and First Aid
- Certified in phlebotomy
- Certified in BLS
Timeline
Assistant Manager
Tulipz spa
02.2023 - Current
Bachelor of Science - Gender Studies of Botany, Zoology And Chemistry
RSD College
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