Nisha Nisha
Etobicoke,ON
Summary
Proven security professional with a track record of enhancing safety and customer satisfaction at Condor Security. Skilled in CCTV monitoring and emergency awareness, adept at critical thinking under pressure. Excelled in crowd control and ID verification, significantly improving security measures. Demonstrates exceptional communication and problem-solving abilities, ensuring a secure and inclusive environment for all.
Overview
2
2
years of professional experience
Work History
Event Security Guard
Executek International
05.2024 - Current
- Identified violators and escorted departing personnel to guard against theft of property.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Concierge
Condor Security
10.2023 - 04.2024
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Retail Security Officer
Orion Security and Investigation Services
09.2023 - 04.2024
- Responded effectively to customer concerns regarding safety or theft-related issues, demonstrating professionalism and empathy in all interactions.
- Supported emergency response efforts during incidents, helping to maintain order and minimize potential harm.
Security Guard
Canada's Wonderland
03.2023 - 10.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
High School Diploma -
St. Lawrence College
Kingston, ON08.2024
Skills
- Emergency awareness
- CCTV Monitoring
- Crowd Control
- Access Control
- First Aid Training
- Surveillance
- ID Verification
- Crime Prevention
Languages
English
Full Professional
Timeline
Event Security Guard
Executek International
05.2024 - Current
Concierge
Condor Security
10.2023 - 04.2024
Retail Security Officer
Orion Security and Investigation Services
09.2023 - 04.2024
Security Guard
Canada's Wonderland
03.2023 - 10.2023
High School Diploma -
St. Lawrence College
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