Nisha Naganna
Toronto,Canada
Summary
Dynamic software tester with extensive experience in manual and automation testing, skilled in driving agile and waterfall testing processes to achieve exceptional results. Proven track record includes a 99% test success rate across various phases and 95% effectiveness in post-release defect management, significantly reducing manual testing efforts by 60% through automation. Expertise in test planning, resource cost estimation, and thorough review of product requirements ensures the development of robust automation strategies that provide long-term product coverage. Committed to performing root cause analysis on failed test cases while adhering to Agile methodologies, fostering high-quality product delivery through collaborative teamwork and continuous process improvement.
Overview
10
10
years of professional experience
Work History
Quality Test Specialist
CGI/CIBC
Toronto
11.2021 - Current
- Projects Worked On: Code ebanking, Cloud_Migration, Digital Disputes, eConsent_MVP, Agile_mobile_releases, Future_dated_recurring_EMT, CREDIT LIMIT INCREASE Enhancement+,International student portal.
- Worked on complex frameworks like Quantum Automation framework,cucumber based testng framework.
- Contributed to Quantum Automation Framework development by designing and implementing reusable utility components to improve test stability and maintainability .
- Implemented GitHub action pipeline for parallel execution for sequential assigning end to end scenarios to the remote machines.
- GitHub action pipeline implemented as a UI using GitHub access token which pulls all accessible repositories and performs execution,also triggered to targeted ALM path .
- Designed Test strategy, Test Plans and High-Level Estimation for the projects according to the enterprise delivery framework standards. Provided walkthrough for reviews and comments.
- Automated and refined 150+ test cases functional and regression test cases reducing 40 % of manual testing effort.
- Worked on handling alerts, drop downs iframes and pop-ups.
- Validated multiple functional test cases using Postman.
- Extracted backend data for validation using SQL on TOAD applications both UAT and SIT data.
- Logged defects in JIRA, linked to test cases and retested and closed the defects.
- Designed developed and maintained automation test scripts in selenium and python using robot framework.
- Designed project-based modelling using ConformIQ and extracted test scripts, refined and ran test scripts in robot framework.
- Worked on Mainframe TSYS systems on multiple projects.
- Worked as Lead for multiple projects and intakes, including program end to end QA.
- Performed root cause analysis on multiple prod issues and tested in prod like env.
- Part of the PILOT testing team which included all changes as a part of the release. Tested on multiple browsers like chrome, edge and also tested on mobile app (HockeyApp) platform and browsers (safari and chrome) captured browser logs for investigation.
- Collaborated with cross-functional teams to refine software testing processes, resulting in improved efficiency and a streamlined approach to web services validation.
- Developed and implemented an automation strategy using advanced tooling, resulting in a 60% reduction in manual testing efforts within 6 months.
Senior Test Engineer
Tesco
Bengaluru
08.2015 - 05.2021
- Projects Worked On: TESCO PAY+ (Mobile Payment App)-Core New Payments, Prepaid Card Decommission, Marketing Consent, Add Card/Payment Reminder Push notifications, Robust Payments.
- Designed and developed test cases by analysing user stories, technical requirement documents and Zeplin (UI/UX) designs.
- Collaboratively worked with development, support and other members of the scrum teams for designing test cases and troubleshooting issues raised as defects.
- Designed developed and maintained automation test scripts in selenium and java for client journeys.
- Designed multiple test cases in HP QC ALM, logged defects and attached artefacts after retest.
- Led Hotfix releases in parallel with ongoing sprint releases, worked with dev, env support team to close multiple regression defects.
- SME for major Client Card journeys. Mentored and provided walkthroughs to junior testers and other participating LOBs.
- Designed Test strategy, Test Plans and High-Level Estimation for the projects. Provided walkthroughs for reviews and comments.
- Proactively involved in code reviews, design discussions and provided inputs from strategy point of view.
- Automated multiple test cases for the client card journeys which includes client registration, adding card, adding prepaid card and delete account.
- Designed test cases in eclipse using java and selenium.
- Mentored fellow team members on product journeys and transition to automation from manual.
- Identified multiple prod issues analysed, retested after fix and included in regression pack.
- Also discussed multiple possible product improvement inputs as an extra credit.
Education
Certification - Selenium and Java
Qspiders
06.2014
Bachelors - Computer Science and technology
Visvesvaraya Technological University
Bangalore, Karnataka05.2013
Skills
- Technical Skills: Android, AWS cloud, azure cloud, Core Java, CSS, HTML, iOS, Oracle SQL, Python,
- Tools: Agile methodologies, CI/CD pipeline, Eclipse IDE, Git, HockeyApp, HPMC, Jenkins, JIRA, Oracle SQL, Playwright, Postman, QC/ALM
- Microsoft Tools: Enterprise Content Management (ECM) SharePoint, SharePoint, Teams, Word
- Test automation frameworks: Quantum Automation Framework ,TestNg,Robot Framework, Selenium
- Scrum framework
- Defect tracking and reporting
- Bug tracking and resolution
- Requirements analysis
- Mobile application testing
- Cross-browser testing
- Test metrics
- Test strategy
Languages
English
Professional Working
Timeline
Quality Test Specialist
CGI/CIBC
11.2021 - Current
Senior Test Engineer
Tesco
08.2015 - 05.2021
Certification - Selenium and Java
Qspiders
Bachelors - Computer Science and technology
Visvesvaraya Technological University