Summary
Overview
Work History
Education
Skills
Affiliations
Skills
Languages
Certification
Timeline
Generic

Nisha Makanda

Toronto,ON

Summary

A motivated, detail-oriented, and innovative individual with over 3 years of professional work experience in multidisciplinary fields of Social Service Work. Skilled multitasker with a superior work ethic and good teamwork. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Virtual Program Facilitator

West Neighbourhood House
2022.12 - 2024.04
  • Facilitated engaging virtual programs and workshops for diverse groups fostering social connections and promoting the general well-being of seniors.
  • Developed and implemented innovative activities tailored to the unique need and interests of participants, ensuring inclusivity and accessibility.
  • Evaluated participant performance through assessment tools, providing constructive feedback for continuous improvement.
  • Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
  • Strengthened communication skills among participants by encouraging active listening and thoughtful responses during group activities.

Programs and Lifestyles Assistant

Chartwell Retirement Residences- Hollandview
2022.02 - 2022.12

Assisted in facilitating senior women and men gentle exercises.

Aide with developing and preparing community communication tools like newsletters and posters.

Provided individualized support and assistance to participants, addressing their specific needs with empathy and proffessionalism.

Personal Support Worker

Chartwell Retirement Residences-Hollandview
2021.10 - 2022.02
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

Associate of Arts - Social Service Work- Gerontology

Seneca College of Applied Arts And Technology
North York, ON
11.2022

Skills

  • Tech-savvy
  • Critical Thinking
  • Problem-Solving
  • Time Management
  • Task Planning and Prioritization
  • Facilitation Techniques

Affiliations

Golden Key International Honor Society Phi Theta Kappa - Phi Phi Chapter Mu Alpha Theta Mathematics Honor Society

Skills

  • Microsoft Office
  • Salesforce
  • Critical Thinking
  • Problem Solving
  • Microsoft Outlook
  • Time Management
  • Task Planning and Prioritization
  • Relationship Building,
  • Oral, Critical Thinking, clients, customer satisfaction, customer service, Driving, special events, functional, insurance, listening, materials, meetings, access, Microsoft Office, Microsoft Outlook, Problem Solving, progress, quality, quality improvement, real-time, Relationship Building, Time Management, translation, transmission
  • Languages

    English
    Full Professional
    Swahili
    Full Professional

    Certification

    • Certified Social Service Worker- Ontario College of Social Workers and Social Service Workers - Renewal yearly.
    • Certified Unregulated Care Provider (UCP), CareRX- June 16, 2024
    • Certified for CPR, - 24 March 2024
    • Certified for Crisis Prevention Institute- 14 November 2023
    • Certified for Gentle Persuasive approach (GPA)- November 16, 2023

    Timeline

    Virtual Program Facilitator

    West Neighbourhood House
    2022.12 - 2024.04

    Programs and Lifestyles Assistant

    Chartwell Retirement Residences- Hollandview
    2022.02 - 2022.12

    Personal Support Worker

    Chartwell Retirement Residences-Hollandview
    2021.10 - 2022.02

    Associate of Arts - Social Service Work- Gerontology

    Seneca College of Applied Arts And Technology
    • Certified Social Service Worker- Ontario College of Social Workers and Social Service Workers - Renewal yearly.
    • Certified Unregulated Care Provider (UCP), CareRX- June 16, 2024
    • Certified for CPR, - 24 March 2024
    • Certified for Crisis Prevention Institute- 14 November 2023
    • Certified for Gentle Persuasive approach (GPA)- November 16, 2023
    Nisha Makanda