Nisha Iqbal
Toronto,ON
Summary
Dedicated and detail-oriented professional with experience in customer service, retail operations, and healthcare reception. Recognized for exceptional communication skills, reliability, and the ability to thrive in fast-paced environments. Skilled in administrative support, cash handling, and building positive client and patient relationships. Committed to delivering excellent service and contributing to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Helse Clinic (Chiropractic & Wellness Centre)
Toronto, Ontario
05.2023 - 05.2025
- Welcomed patients, scheduled appointments, and handled inquiries with professionalism and care.
- Managed phone calls, emails, and confidential patient records with accuracy and discretion.
- Processed billing, payments, and insurance documentation efficiently.
- Supported chiropractors and clinic staff with administrative and operational tasks.
- Ensured a welcoming environment, enhancing the overall patient experience.
Sales Associate
Party City
Toronto, Ontario
08.2022 - 04.2024
- Accurately processed customer service transactions using cash registers and POS systems.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Stocked and organized merchandise to maintain clean, appealing displays.
- Prepared event supplies, including balloon inflation and decor setup for parties and corporate functions.
- Consistently delivered excellent customer service in a high-volume retail setting.
Cashier
Metro Inc.
Toronto, Ontario
02.2019 - 12.2019
- Processed purchases, returns, and exchanges quickly and accurately.
- Delivered friendly, professional customer service and resolved customer concerns.
- Maintained an organized checkout area, contributing to a positive shopping experience.
- I assisted team members during peak hours to ensure smooth store operations.
Education
Pharmacy Technician
Humber College
Toronto12-2027
High School Diploma -
St. Mother Teresa Catholic Academy
06-2022
Skills
- Customer Service & Communication
- Administrative Support
- Point of Sale (POS) & Transactions
- Organization & Time Management
- Team Collaboration
- Problem Solving
Certification
- Standard First Aid, Level C CPR & AED | ACT First Aid | Dec 2022
- Workplace Hazardous Materials Information System (WHMIS) | Occupational Health and Safety | July 2020
- Cash Register & Customer Service Workshop | AYCE Employment Services | March 2019
Timeline
Receptionist
Helse Clinic (Chiropractic & Wellness Centre)
05.2023 - 05.2025
Sales Associate
Party City
08.2022 - 04.2024
Cashier
Metro Inc.
02.2019 - 12.2019
Pharmacy Technician
Humber College
High School Diploma -
St. Mother Teresa Catholic Academy