Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nisha Iqbal

Toronto,ON

Summary

Dedicated and detail-oriented professional with experience in customer service, retail operations, and healthcare reception. Recognized for exceptional communication skills, reliability, and the ability to thrive in fast-paced environments. Skilled in administrative support, cash handling, and building positive client and patient relationships. Committed to delivering excellent service and contributing to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Helse Clinic (Chiropractic & Wellness Centre)
Toronto, Ontario
05.2023 - 05.2025
  • Welcomed patients, scheduled appointments, and handled inquiries with professionalism and care.
  • Managed phone calls, emails, and confidential patient records with accuracy and discretion.
  • Processed billing, payments, and insurance documentation efficiently.
  • Supported chiropractors and clinic staff with administrative and operational tasks.
  • Ensured a welcoming environment, enhancing the overall patient experience.

Sales Associate

Party City
Toronto, Ontario
08.2022 - 04.2024
  • Accurately processed customer service transactions using cash registers and POS systems.
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Stocked and organized merchandise to maintain clean, appealing displays.
  • Prepared event supplies, including balloon inflation and decor setup for parties and corporate functions.
  • Consistently delivered excellent customer service in a high-volume retail setting.

Cashier

Metro Inc.
Toronto, Ontario
02.2019 - 12.2019
  • Processed purchases, returns, and exchanges quickly and accurately.
  • Delivered friendly, professional customer service and resolved customer concerns.
  • Maintained an organized checkout area, contributing to a positive shopping experience.
  • I assisted team members during peak hours to ensure smooth store operations.

Education

Pharmacy Technician

Humber College
Toronto
12-2027

High School Diploma -

St. Mother Teresa Catholic Academy
06-2022

Skills

  • Customer Service & Communication
  • Administrative Support
  • Point of Sale (POS) & Transactions
  • Organization & Time Management
  • Team Collaboration
  • Problem Solving

Certification

  • Standard First Aid, Level C CPR & AED | ACT First Aid | Dec 2022
  • Workplace Hazardous Materials Information System (WHMIS) | Occupational Health and Safety | July 2020
  • Cash Register & Customer Service Workshop | AYCE Employment Services | March 2019

Timeline

Receptionist

Helse Clinic (Chiropractic & Wellness Centre)
05.2023 - 05.2025

Sales Associate

Party City
08.2022 - 04.2024

Cashier

Metro Inc.
02.2019 - 12.2019

Pharmacy Technician

Humber College

High School Diploma -

St. Mother Teresa Catholic Academy
Nisha Iqbal