Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Nisha Hotwani

Whitby,ON

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Investor Relations Administrator

Citco Fund Services
05.2022 - Current
  • Communicated, maintained relationships with and met the expectations of investors, investor managers and other fund participants.
  • Booked and processed the trades in CRM software.
  • Followed up with investors on missing documents required to complete the trade booking.
  • Created payment id's in the system to wire the investor funds in prime broker account.
  • Reviewed and checked the investor transactions in the bank account and made sure the account is debited once the payment is completed.
  • Attended daily client calls for process improvement and if any updates required.


Customer Relationship Officer

Birla Century Textiles Pvt Ltd
03.2016 - 04.2021
  • Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
  • Increased customer loyalty through the development of personalized relationships with clients.
  • Streamlined communication between departments for enhanced client support and faster issue resolution.
  • Reduced call center wait times by efficiently managing incoming requests and delegating tasks effectively.

Education

Bachelor in Commerce - Accounting

Smt. Chandibai Himathmal Mansukhani College
Ulhasnagar, India
03.2011

Skills

  • Supplies Ordering
  • Timesheet Processing
  • Policy Writing
  • Project Coordination
  • Customer Service
  • Stakeholder Relations
  • Performance Improvement
  • 60-70 Wpm Typing Speed
  • MS Office
  • Administrative Support

Websites

Certification

Certified Associate in Project Management (CAPM) - 06-2022

Languages

English
Full Professional
Hindi
Native or Bilingual
Sindhi
Native or Bilingual

Timeline

Investor Relations Administrator

Citco Fund Services
05.2022 - Current

Customer Relationship Officer

Birla Century Textiles Pvt Ltd
03.2016 - 04.2021

Bachelor in Commerce - Accounting

Smt. Chandibai Himathmal Mansukhani College

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Nisha Hotwani