Nisargdutt Ujjayini
Toronto,Canada
Summary
Results-oriented management professional with extensive experience in sales, customer service, and team leadership. Skilled at driving business development, managing client relationships, and optimizing operational efficiency to consistently exceed targets and deliver exceptional customer experiences.
Overview
8
8
years of professional experience
Work History
Assistant manager
BELL
04.2022 - Current
- Drove sales through exceptional customer service, product recommendations, and promotional strategies
- Managed daily operations, including inventory, staff scheduling, and store presentation
- Supervised, trained, and evaluated sales team, fostering a high-performance work environment
- Handled customer issues to ensure satisfaction, compliance with policies, and store security
- Analyzed sales data to meet targets, offering insights for operational improvements
BUSINESS SALES REPRESENTATIVE
BELL ALLIANT
01.2022 - 03.2022
- Managed business accounts, tailoring telecommunications solutions to meet B2B needs, providing foundational experience in understanding client requirements and crafting targeted marketing strategies
- Developed and maintained strong client relationships, gaining insights into effective stakeholder management and collaboration
CUSTOMER Service manager
ASURION
06.2020 - 12.2021
- Led a customer service team, handling escalations and providing solutions, paralleling the management of marketing campaign
- Enhanced customer satisfaction and retention, relevant to maintaining client engagement in a sales context
CLIENT RETENTION REPRESENTATIVE
NORDIA
02.2020 - 05.2020
- Negotiated solutions with customers to improve retention rates, a skill applicable to negotiating with vendors and partners in marketing initiatives
SALES CONSULTANT
BELL
04.2017 - 01.2020
- Tailor telecom solutions and conduct sales, for customers and small businesses in a small community where quality service in store is the focus
Education
Bachelor of Arts - ANTHROPOLOGY
YORK UNIVERSITY
05.2024
ASSOCIATE OF ARTS -
COLLEGE OF THE ROCKIES
05.2019
Skills
- Strategic Business Development
- Client Relationship Management
- Sales and Marketing Acumen
- Communication
- Analytical Thinking
- Technical Proficiency
- Operational Management
Languages
English
Hindi
Timeline
Assistant manager
BELL
04.2022 - Current
BUSINESS SALES REPRESENTATIVE
BELL ALLIANT
01.2022 - 03.2022
CUSTOMER Service manager
ASURION
06.2020 - 12.2021
CLIENT RETENTION REPRESENTATIVE
NORDIA
02.2020 - 05.2020
SALES CONSULTANT
BELL
04.2017 - 01.2020
Bachelor of Arts - ANTHROPOLOGY
YORK UNIVERSITY
ASSOCIATE OF ARTS -
COLLEGE OF THE ROCKIES
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