Insurance analyst
The Toronto, Dominion Bank
05.2022 - Current
- Analyze Insurance policies, contracts, and documents to ensure accuracy and compliance with industry regulations and company policies
- Evaluate insurance applications and assess risk factors, including applicant demographics, driving history, and financial stability
- Utilize statistical models and data analysis tools to predict and quantify potential risks, assisting underwriters in making informed decisions
- Collaborate with underwriting teams to recommend appropriate coverage levels and premium rates for clients
- Conduct market research to identify trends and competitive benchmarks, providing insights to support team members to achieve targets
- Prepare and present reports, dashboards, and presentations to senior management, summarizing key findings and performance metrics
- Monitor claims data and investigate unusual patterns, identifying potential fraud or discrepancies
- Assist in the development and maintenance of insurance databases and information systems, ensuring data accuracy and security
- Provide exceptional customer service by addressing inquiries, resolving policy-related issues, and assisting clients with claims processes
- Stay updated on industry regulations, market dynamics, and emerging trends to make proactive recommendations for process improvements
- Maintained sale targets over 120% consistently over last 3 quarters and meeting all the KPI’s for the role above expected targets.
- Maintained strict confidentiality with all personal data as per company guidelines.
