Nisarg Patel
Summary
Motivated and results-driven restaurant professional with proven experience in managing fast-paced food service operations. Strong background in team leadership, training, scheduling, and customer service excellence. Skilled at driving sales, ensuring food quality and safety, and creating a positive work environment. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
Work History
Service Manager
McDonald's (Aldar Dariuz Zadworny)
06.2021 - 03.2024
- Supervised daily restaurant operations, ensuring compliance with company standards and health/safety regulations.
- Managed a team of 15-25 employees, including scheduling, task delegation, and performance reviews.
- Handled inventory control, cash management, and store opening/closing procedures.
- Improved customer satisfaction by resolving issues quickly and maintaining service quality.
- Supported onboarding, and training of new staff.
Crew, Crew Trainer(instructor)
McDonald's (Aldar Dariuz Zadworny)
11.2018 - 05.2021
- Trained and coached new crew members on food preparation, customer service, and McDonald’s standards.
- Demonstrated proper use of kitchen equipment, POS systems, and health & safety procedures.
- Provided hands-on coaching during shifts, reinforcing best practices and company policies.
- Supported managers by monitoring crew performance, offering feedback, and ensuring operational efficiency.
- Encouraged teamwork and motivated staff to maintain high levels of service and quality.
Education
Master of Science - Computer Information Systems
WSGE UNIVERSITY of EURO REGIONAL ECONOMY
Warszawa, Poland 03.2020
Bachelor of Science - Computer Engineering
GUJARAT TECHNOLOGICAL UNIVERSITY
Dharmaj , Anand 06.2015
Skills
Customer Service: Adept at engaging with customers, addressing their needs, and ensuring a positive shopping experience
● Cash Handling: Experienced in managing cash, processing credit/debit transactions, and balancing registers
● Attention to Detail: Consistently accurate in scanning items, managing inventory, and handling transactions
● Communication: Effective verbal and written communication skills, essential for clear interaction with customers and team members
● Time Management: Capable of efficiently managing tasks in a busy retail environment
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Polish
Limited Working
Timeline
Service Manager
McDonald's (Aldar Dariuz Zadworny)
06.2021 - 03.2024
Crew, Crew Trainer(instructor)
McDonald's (Aldar Dariuz Zadworny)
11.2018 - 05.2021
Master of Science - Computer Information Systems
WSGE UNIVERSITY of EURO REGIONAL ECONOMY
Bachelor of Science - Computer Engineering
GUJARAT TECHNOLOGICAL UNIVERSITY
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