Skilled Assistant Restaurant Manager with experience in managing operations, staff, and customer service. Strong leadership abilities coupled with expertise in team training, operational efficiency, and cost control. Committed to ensuring a high quality of customer satisfaction while maintaining smooth restaurant operations. Known for enhancing overall performance through process improvements and strategic planning.
An ambitious and hardworking individual who is capable of working independently or within a team under pressure with minimum supervision. My work experience has enabled me to learn other useful skills such as working smart, commercial awareness and the importance of teamwork. An enthusiastic Senior Executive – Cafeteria with drive, determination, and proven ability with a wealth of experience in the Hospitality industry which counts for more than 20 years of local and foreign exposure and holds a Postgraduate Level 7 Diploma in Hospitality & Tourism Management from QUALIFI-UK and other Certifications related to the industry to ensure that department operates efficiently and profitably. Having a track record of maximizing guest satisfaction and profitability while maintaining high standards of Food & Beverage service and presenting a positive and fashionable image of the business.