Summary
Overview
Work History
Education
Skills
Timeline
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Nirmohi Jariwala

Kitchener,ON

Summary

Organized Bookkeeper proficient in QuickBooks. Excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Shift Leader

McDonald's
12.2021 - Current
  • Analyzed sales figures and identified areas for improvement
  • Managed shift operations supplied resources and monitored team performance to keep the business profitable and running smoothly
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Customer Service Representative

Walmart
03.2022 - 09.2022
  • Answered constant flow of customer calls with minimal wait times
  • Followed through on all critical inter-departmental escalations to increase customer retention rates
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

People Department Manager

D-Mart
09.2020 - 08.2021
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions
  • Matched purchase orders with invoices and recorded necessary information.

Education

Graduate certificate in Bookkeeping - Accounting/Bookkeeping

Conestoga College
Kitchener, ON
04.2023

Graduate certificate in Financial and Insurance Planning - Banking And Finance

Conestoga College
Kitchener, ON
04.2022

Bachelor of Commerce, Accounting and Finance - Commerce And Business Administration

VNSGU
Surat
05.2020

Skills

  • Accounting
  • Quickbooks
  • Client Service
  • Microsoft Office
  • Understanding of financial reports
  • Financial Recordkeeping
  • Data Visualization
  • Account Management
  • Customer Service Management
  • Creative Problem-Solving
  • Strong verbal and written communication
  • Financial Planning

Timeline

Customer Service Representative

Walmart
03.2022 - 09.2022

Shift Leader

McDonald's
12.2021 - Current

People Department Manager

D-Mart
09.2020 - 08.2021

Graduate certificate in Bookkeeping - Accounting/Bookkeeping

Conestoga College

Graduate certificate in Financial and Insurance Planning - Banking And Finance

Conestoga College

Bachelor of Commerce, Accounting and Finance - Commerce And Business Administration

VNSGU

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Nirmohi Jariwala