Nirmal Kumar Karunakaran
Toronto
Summary
A highly motivated professional, experienced in customer service, sales, operations, and inventory management, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively in a team, and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Assistant
Vessi
09.2024 - 11.2024
- Delivered exceptional customer service to enhance client satisfaction.
- Supported store merchandising by creating organized displays and updating pricing labels.
- Kept track of stock levels and fixed any mistakes to ensure that our inventory was accurate.
Associate - Inventory/Warehouse
Adecco
07.2024 - 09.2024
- Organizing and stocking the products.
- Efficient in operating pallet jacks and heavy lifting.
- Inventory checks and documentation.
- Experienced in MS Office
Operations Associate
Alight Solutions
05.2018 - 06.2023
- Data Entry and Data Analysis.
- Worked with the MS Office suite, Workday, and SAP SuccessFactors software.
- Efficiently handled written and verbal communication.
- Customer/client service and issue resolutions.
- Managed daily operational tasks efficiently.
Education
Post-Graduate Certificate - Logistics And Supply Chain Management
George Brown College
Toronto, ONSkills
- Customer service
- MS Office
- Communication
- Time management
- Organizing
- Multi-tasking
- Operation Management
- Problem solving
- Inventory handling
- Visual merchandising
- Store maintenance
- Team player
- Payment handling
Accomplishments
- Received multiple positive Customer Satisfaction (CSAT) and recognition from the clients/employees for exceptional services.
- Received Agile Power award in May 2021 at Alight Solutions
Certification
- Smart Serve Certification #240604465298, issued by AGCO
Languages
English
Native or Bilingual
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Professional Working
Timeline
Retail Assistant
Vessi
09.2024 - 11.2024
Associate - Inventory/Warehouse
Adecco
07.2024 - 09.2024
Operations Associate
Alight Solutions
05.2018 - 06.2023
Post-Graduate Certificate - Logistics And Supply Chain Management
George Brown College
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