Nirmaljeet Kaur
DISPATCH AND ACCOUNTING
Winnipeg,MB
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
3
3
years of professional experience
Work History
Bookkeeper and Tax Associate
Bliss group
Ottawa, ON
02.2022 - Current
- Supported operations by communicating with customers, filing documents and managing data.
- Performs general bookkeeping and payroll duties including, preparing payroll for multiple companies, accounts receivable, bank deposits & reconciliations, accounts payable and other payments
- Performs clerical and other related duties as required -
- Prepares and maintains Receiver General, WCB, MSP, employee benefits and other mandatory remittances
- Provides administrative support duties for company executives
- Performs other duties as required.
Customer Returns Associate
AMAZON
Mississauga, ON
03.2021 - 05.2022
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Entered return codes and information into computer system.
- Used distributor and manufacturer websites to process orders and request returns.
- Performed inventory of product on returns carts.
- Inspected returned products for damages.
Office Administrative Assistant
REMAX
Brampton, ON
03.2021 - 02.2022
- Answer incoming calls and emails and phone calls and direct them to the appropriate staff members
- Manage receptionists and administrative assistants and make certain staff members complete work on time
- Perform general office duties like maintain the records of regular clients and management database systems
- Evaluate the administrative planning like budgeting, project planning, future goals and create invoices
- Co-ordinate and plan for office services and procedures like review, evaluate and implement the new procedures
- Confirm meetings and appointments of clients and agents
team member
TIM HORTONS
Sudbury, ON
09.2019 - 06.2020
- Taking orders on drive-thru and front counter as well as issue receipts, refunds, credits, or change due to customers
- Accept payment from customers and make change as necessary
- Clean and organize eating, service, and kitchen areas
- Notify kitchen personnel of shortages or special orders
- Communicate with customers regarding orders, comments, and complaints
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, wraps, soups, or coffee using proper safety precautions and sanitary measures.
Education
post graduate certificate - business management
CANADORE COLLEGE
Post graduate - Project Management
CAMBRIAN COLLEGE
Bachelor of Education (B.Ed - undefined
PANJAB UNIVERSITY
Master of Science (M.S - Mathematics
PANJAB UNIVERSITY
Skills
Knowledge of computer applications like MS Word, MS Excel etcLanguage - English, Hindi, Punjabi
Knowledge of GPS systems and geography
Smart serve licence''RAI TRUCKING DISPATCH SPECIALIST '' CERTIFICATE WITH ONE MONTH VOLUNTRY EXPERIENCE
Software Proficiency' LOADLINK , AVAAL & ELD'
Interpersonal Communication
Schedule Management
Dispatching procedures
Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bookkeeper and Tax Associate
Bliss group
02.2022 - Current
Customer Returns Associate
AMAZON
03.2021 - 05.2022
Office Administrative Assistant
REMAX
03.2021 - 02.2022
team member
TIM HORTONS
09.2019 - 06.2020
post graduate certificate - business management
CANADORE COLLEGE
Post graduate - Project Management
CAMBRIAN COLLEGE
Bachelor of Education (B.Ed - undefined
PANJAB UNIVERSITY
Master of Science (M.S - Mathematics
PANJAB UNIVERSITY