Nirmala Vithana
Guelph,ON
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Eager to develop and advance professionally into a more challenging position.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Shift Manager
Sayan Restaurants Canada Inc
12.2022 - Current
- Ensure that kitchen and food handling processes comply with local, state, and federal food safety regulations
- HACCP Implementation: Implement Hazard Analysis and Critical Control Points (HACCP) principles to identify and control potential food safety hazards
- Ensure accurate operation of Point of Sale (POS) systems
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Followed food safety regulations and guidelines.
Senior Lecturer
Department of Food Science, Wayamba University of Sri Lanka
01.2010 - 01.2022
- Delivered higher-level undergraduate and graduate courses via classroom, online and hybrid methodologies to satisfy course curricula and meet student needs.
- Engaged in continuous professional development through attending workshops, webinars, and conferences to stay current with industry trends and best practices in higher education.
- Identified and developed new product developments according to industrial and customer needs
- Collaborated with SLSI ( Sri Lankan Standard Institute) in preparations of quality manuals according to countries product standards and other verification requirements.
- Managed undergraduate and graduate internship programs to enable participants to gain exposure to food industry discipline.
Education
Master's Degree - Food Science and Technology
University of Peradeniya
Sri Lanka01.2014
Bachelor's Degree - Food Science and Technology
University of Peradeniya
Sri Lanka01.2004
Skills
Sample Preparation
Microscopy techniques
Research and documentation
Equipment Calibration
Gas chromatography
Data Analysis
Rheology testing
HPLC
Workplace Safety
Inventory Control
Data Visualization and Presentations
Microsoft Office
Certification
- Certificate in Teaching in Higher education
- Diploma in Applied statistics
- Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2: CORE)
Volunteer Experience
Food & Friends Student Nutrition Program conducted by Children’s Foundation of Guelph and Wellington, 01/01/2022, Present
Languages
English
Full Professional
Sinhalese
Native or Bilingual
Timeline
Shift Manager
Sayan Restaurants Canada Inc
12.2022 - Current
Senior Lecturer
Department of Food Science, Wayamba University of Sri Lanka
01.2010 - 01.2022
Master's Degree - Food Science and Technology
University of Peradeniya
Bachelor's Degree - Food Science and Technology
University of Peradeniya
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