Summary
Overview
Work History
Education
Skills
Timeline
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Nirmala Thapa

Vaughan,ON

Summary

Versatile and detail-oriented professional with proven experience in both
warehouse operations and customer service. Demonstrated ability to
efficiently manage inventory, perform quality checks, and process transactions
with accuracy. Adept at maintaining positive client relationships, managing
multiple tasks under pressure, and upholding high standards of safety and
service.

Overview

1
1
year of professional experience

Work History

Packaging Division (McDonald's Toys)

Econopac Inc.Econopac Inc.
Toronto, Ontario
04.2024 - 04.2025
  • Performed core warehouse operations including packaging, sorting, and quality checking of McDonald's toy products, maintaining high standards of accuracy and efficiency.
  • Maintained optimal inventory levels by promptly completing assigned fulfilment tasks, contributing to smooth daily operations.
  • Operated within a lean and cost-conscious environment by following best practices and continuously seeking process improvements.
  • Worked collaboratively with team members to meet tight deadlines, ensuring a balanced workload and a productive team environment.Maintained clean and organized workstations to ensure safety and efficiency standards were consistently met

Customer Service Cashier

Vlad’s Bakery & Pastry
Toronto, Ontario
04.2024 - 02.2025
  • Prepared and served a variety of coffee beverages, including espresso, cappuccino, and lattes, ensuring quality and consistency.
  • Provided prompt and friendly customer service, handling orders efficiently and addressing customer inquiries.
  • Operated cash registers, processed transactions, and handled cash and card payments accurately.
  • Maintained cleanliness of the dining and work area by immediately cleaning tables, countertops, and coffee machines.
  • Assisted in bakery operations, including preparing baked goods, ensuring freshness, and restocking inventory.
  • Effectively managed multiple tasks in a high-paced environment, ensuring smooth workflow during peak hours.

Education

BBA - Project Management

Yorkville University
2000 Steeles Ave W, Concord

Skills

  • Warehouse and operations, inventory management and stock replenishment, warehouse management systems (WMS), quality control and packaging, health and safety compliance, team collaboration, time management, customer service and cashiering, POS handling and transaction processing, cash handling and basic accounting, multitasking in fast-paced environments, MS Office and record keeping, problem-solving and communication skills, attention to detail

Timeline

Packaging Division (McDonald's Toys)

Econopac Inc.Econopac Inc.
04.2024 - 04.2025

Customer Service Cashier

Vlad’s Bakery & Pastry
04.2024 - 02.2025

BBA - Project Management

Yorkville University

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Nirmala Thapa