Nirmal Singh

Senior Vice President

Alberta Blue Cross

09.1996 - Current

Supported strategic planning initiatives by conducting market research and analyzing industry trends.
Assisted in developing operational strategies to enhance organizational efficiency and effectiveness.
Coordinated cross-functional team efforts to align project objectives with corporate goals.
Contributed to budget forecasting processes, ensuring alignment with executive directives.
Engaged in stakeholder communication to facilitate collaborative decision-making processes.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
Strengthened relationships with key stakeholders, fostering trust and collaboration across the organization.
Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
Hired and trained commercial team to drive new business for company, recruiting, training and implementing internal sales team to identify and close opportunities.
Revamped sales strategies to increase customer acquisition rates while maintaining strong profit margins.
Analyzed industry trends and tracked competitor activities to inform decision making.
Founded performance- and merit-based evaluation system to assess staff performance.
Devised and presented business plans and forecasts to board of directors.