Nirmal Kaur
Winnipeg,MB
Summary
Dedicated professional with expertise in customer service and sales strategies. Proven track record in training junior staff to enhance performance and drive results. Strong skills in money handling, merchandising, and team leadership, contributing to increased efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Head Cashier
Home Depot
Winnipeg, Manitoba
11.2020 - Current
- Supervised front-end operations, resolving customer issues while ensuring high service standards.
- Trained and mentored new hires across multiple departments as a Licensed Trainer.
- Assisted customers with complex purchases, warranties, and installation options.
- Managed contractor sales, special orders, deliveries, and high-volume customer support.
- Maintained extensive product knowledge to enhance upselling techniques.
- Processed incoming shipments and verified inventory for efficient stocking.
- Operated RF scanners and forklifts to support warehouse operations safely.
- Prioritized daily replenishments, supporting various departments effectively.
Sale Associate
Marks
Winnipeg, Manitoba
04.2025 - 06.2025
- Facilitated customer selections for clothing and footwear to enhance shopping experience.
- Managed backroom stock and assisted with inventory receiving processes.
- Reorganized merchandise displays to support seasonal promotions and improve visibility.
Host/Cashier
Almac's Buffet
Niagara Falls, Ontario
05.2019 - 11.2020
- Greeted and seated guests efficiently in a fast-paced buffet environment.
- Processed customer payments and balanced cash register accurately.
- Maintained cleanliness of dining and front-desk areas to uphold hygiene standards.
- Addressed customer inquiries to ensure a welcoming dining experience.
Education
Office Administration
Niagara College
Niagara-on-the-Lake, ON01-2019
Skills
- Customer service and support
- Inventory management
- Cash handling and sales techniques
- Product knowledge and visual merchandising
- Team leadership and staff training
- Relationship building and conflict resolution
- Time management and problem solving
- Effective communication and collaboration
Availability
Full Time
Timeline
Sale Associate
Marks
04.2025 - 06.2025
Head Cashier
Home Depot
11.2020 - Current
Host/Cashier
Almac's Buffet
05.2019 - 11.2020
Office Administration
Niagara College