Nirmal Gylson
Toronto,ON
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent customer service and collaborative skills.
Overview
1
1
year of professional experience
Work History
Digital Media Assistant
Doubletree By Hilton
10.2023 - Current
- Assisted marketing team with event planning and promotions
- Managed and monitored social media accounts
- Created graphics, flyers and presentations using Canva
- Covered customer service shifts, handled guest inquiries, and processed transactions using Hilton POS systems
- Used Microsoft Office and G Suite applications like Sheets and Docs for documentation and reports
- Recognized as "Employee of the Month"
Customer Service Cashier
Ganjika House
06.2023 - 10.2023
- Gained knowledge about cannabis products to assist customers effectively
- Helped customers choose products and processed transactions smoothly using POS systems
- Efficiently handled high rush situations with excellent customer service
- Worked collaboratively with team members to ensure a positive customer experience
- Sorted and organized products, managed online orders and handled pickups
Front of House Rep
Canadian Society of Cinematographers
05.2023 - 05.2023
- Assisted attendees of the CSC Awards event with check-in and coat storage
- Coordinated camera and lighting equipment pickup and dropoff with rental companies
- Greeted all attendees with thank-you gifts and ensured a pleasant experience for them
Education
Diploma - Broadcasting - TV & Independent Production
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Skills
- Customer Service
- Effective Communication
- Adaptability and Flexibility
- Canva Design
- Professionalism
- Organizational Skills
Additional Information
"G" Driving License
Timeline
Digital Media Assistant
Doubletree By Hilton
10.2023 - Current
Customer Service Cashier
Ganjika House
06.2023 - 10.2023
Front of House Rep
Canadian Society of Cinematographers
05.2023 - 05.2023
Diploma - Broadcasting - TV & Independent Production
Conestoga College Institute of Technology And Advanced Learning
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