Divya BATRA
Dartmouth,NS
Summary
- Proactive and meticulous Shift Manager with over 3 years in Food industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
A&W
Dartmouth
03.2023 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours and inventory movements.
- Trained back-up associates and led crew members in managing operations of storefront.
- 'Managed over 50 customer calls per day Increased sales by 10%".
Security Supervisor
Paladin
Bedford, NS
05.2022 - 02.2023
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Education
Bachelor of Computer Science - Network And System Security Analysis
JCD COLLEGE
HARYANA,SIRSA11.2017
IT DIPLOMA - Network And System Security Analysis
CDI COLLEGE
MONTREAL,QC11.2021
POLYTECHNICAL DIPLOMA - COMPUTER SCIENCE
JCD
HARYANA,SIRSA05.2014
Skills
- Supply Ordering
- Technical Proficiency
- Employee Coaching and Motivation
- Cash Handling
- Scheduling and Coordinating
- Opening and Closing Procedures
- Margin Goals
- Recruiting and Hiring
- Handling Customer Complaints
- Inventory Control
- POS Transactions
- Accurate Money Handling
- Labor and Food Cost Control
Timeline
Shift Supervisor
A&W
03.2023 - Current
Security Supervisor
Paladin
05.2022 - 02.2023
Bachelor of Computer Science - Network And System Security Analysis
JCD COLLEGE
IT DIPLOMA - Network And System Security Analysis
CDI COLLEGE
POLYTECHNICAL DIPLOMA - COMPUTER SCIENCE
JCD