Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nirdhaba Gohil

Surrey,BC

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Overview

5
5
years of professional experience

Work History

Movie Theater Employee

Maxus Cinemas
03.2021 - 08.2023
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Assisted Consessions with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and obtained replacements for customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed 50+ transactions per day with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Responded to guest questions about current facility events and future offerings.
  • Determined authenticity and applicability of presented tickets.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Complied with health and sanitation practices and procedures.

Server

Maxus Food Court
08.2019 - 03.2021
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Promoted desserts, appetizers and specialty drinks.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.

Cleaner Helper

Entertainment Park Cinema
08.2018 - 03.2019
  • Assisted in reducing waste by properly sorting recyclables, contributing to eco-friendly initiatives.
  • Exceeded expectations in restroom maintenance, providing clean facilities for users while adhering to strict hygiene standards.
  • Streamlined cleaning processes by creating checklists for each assigned area, ensuring consistent quality standards were met.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Education

MBA - International Business

Trinity Western University
Langley, BC
03.2026

BBA - Marketing

Gurukul College of Management, Arts And Commerce
India
03.2023

Skills

  • Courteous and professional demeanor
  • Health codes compliance
  • Banquets and catering
  • Payment methods
  • Guest and client satisfaction
  • Cleaning and sanitizing
  • Trained in food safety guidelines
  • Relationship development
  • Customer service
  • Planning and coordination
  • Team building
  • Project organization
  • Team management
  • Communications
  • Problem resolution

Timeline

Movie Theater Employee

Maxus Cinemas
03.2021 - 08.2023

Server

Maxus Food Court
08.2019 - 03.2021

Cleaner Helper

Entertainment Park Cinema
08.2018 - 03.2019

MBA - International Business

Trinity Western University

BBA - Marketing

Gurukul College of Management, Arts And Commerce

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Nirdhaba Gohil