NIRBHAY
Niagara Falls,ON
Summary
Hardworking and reliable individual with an eye for detail. Skilled in following recipes accurately, working with a variety of kitchen equipment, and maintaining a clean and organized work area. Possesses a strong commitment to providing excellent customer service.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
TECH ZONE
04.2023 - 10.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Contributed to the enhancement of sales strategies by upselling relevant products or services during customer interactions.
Cashier
Reliance Fresh
07.2022 - 02.2023
- Helped a large volume of customers daily with a positive attitude and focused.
- Excellent organisational skills, including keeping track of multiple transactions and handling cash and credit card transactions accurately.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Hospitality-Hotel & Restaurant Operation- Pursuing
Niagara College
Niagara-on-the-LakeHigh School Diploma -
KVS
Punjab, India Skills
- Appointment Scheduling
- Clerical Support
- Customer Support
- Team Collaboration
- Product and Service Solutions
- Sales Closing
- Problem Resolution
- Inventory Control
- Adaptability
Notes
Open to night shifts
Relevant Experience
- HONEYBEE CLUB- CLUB LEADER, 2019, 2020, KVS Jalandhar, India, Event management, Leadership qualities, Communication skills
- INTEGRATED CLUB- TEAM MEMBER, 2020, 2021, KVS Jalandhar, India, Planning and time management, Critical Thinking, Adaptability
Languages
English
Professional Working
Timeline
Customer Service Associate
TECH ZONE
04.2023 - 10.2023
Cashier
Reliance Fresh
07.2022 - 02.2023
Hospitality-Hotel & Restaurant Operation- Pursuing
Niagara College
High School Diploma -
KVS
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