Nirbhay Kapadiya
Montreal,QC
Summary
To seek and maintain full-time position with willingness to learn a new trade that offers professional challenges and excellent career growth within the same trade.
Overview
7
7
years of professional experience
Work History
Driver
Uber Eats & Skip The Dishes
12.2018 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Customer Service Representative
Ttec-Rogers
08.2018 - 12.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Documented and detailed calls and complaints using call center's CRM database.
Baker
Tim Hortons
07.2016 - 06.2018
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed customer service operations, including taking orders and resolving complaints.
- Created appealing displays to showcase products in store.
- Followed food safety standards when handling ingredients.
Education
DVS (Diploma of Vocational Studies) - Residential & Commercial Drafting
Verdun Adult And Career Center
Montreal, QC02.2018
Diploma in Computer Engineering - Computer Science
VPMP Polytechnic
Gandhinagar, Gujarat, India06.2013
Skills
- Bilingual
- Complex Problem Solving
- Auto Repairing & Maintenance
- Technical Drawings using AutoCad & Revit
- Microsoft Office
- Self-Motivated and Disciplined
Timeline
Driver
Uber Eats & Skip The Dishes
12.2018 - Current
Customer Service Representative
Ttec-Rogers
08.2018 - 12.2018
Baker
Tim Hortons
07.2016 - 06.2018
DVS (Diploma of Vocational Studies) - Residential & Commercial Drafting
Verdun Adult And Career Center
Diploma in Computer Engineering - Computer Science
VPMP Polytechnic
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