Nirav Patel
Fort McMurray,Canada
Overview
23
23
years of professional experience
Work History
Amazon Flex Delivery Partner Ahmedabad, India
05.2020 - 08.2022
- Delivered 100+ packages daily with a 98% on time delivery rate
- Navigated complex routes in Ahmedabad using GPS and provided excellent customer service
- Managed delivery times and communicated with customers about delivery status.
- Ability to lift 50+ lbs. long hours on feet.
Warehouse Worker
Express Way Logistics LLP Ahmedabad, India
02.2017 - 03.2020
- Created new inventory system using Capterra that streamlined processing and sped up warehouse operations by 8% over 3 months
- Oversee integrity and accuracy of all product leaving the warehouse during active shifts
- Document and report on all damaged product using appropriate paperwork and procedures
- Trained and supervised over 20 new hires during initial 3 month probation period
- Ensured safety protocols were observed throughout loading and unloading over 100 pallets each day
Warehouse Assistant
Express Way Logistics LLP Ahmedabad, India
12.2015 - 01.2017
- Received, inspected, and recorded incoming materials and supplies, ensuring accuracy and completeness of deliveries
- Conducted regular counts and reconciled discrepancies, achieving a 99% accuracy rate in inventory records
- Operated packaging machinery and tools prepare 500+ items for shipment per week
- Kept the warehouse and work areas clean and organized to contribute to a safe productive working environment
- Sorted and distributed materials to appropriate storage areas of production lines, maintaining efficient warehouse operations
Senior Jewelry Sales Associate
Al Mighty & Associate Ahmedabad, India
03.2011 - 11.2014
- Developed a personal clientele through successful networking and clienteling, resulting in a 20% boost in sales referrals.
- Led the store in upselling additional pieces and care plans, contributing to a 15% increase in average transaction value.
- Initiated a store-wide training program on the latest trends, in luxury jewelry, enhancing team product knowledge by 40%
- Pioneered a bespoke jewelry design service, successfully building relationships with about 100+ high value clients annually.
- Orchestrated in store events aimed at client engagement and championed a collaborative sales approach, reducing customer wait times and improving overall service efficiency.
Jewelry Sales Specialist
Al Mighty & Associate Ahmedabad, India
12.2009 - 02.2011
- Master product knowledge on over 500+ unique Cartier pieces, translating complex craftsmanship into customer value.
- Cultivated a VIP customer portfolio, driving a personal sales volume of over Rs. 80 Lakhs annually.
- Instrumental in launching a digital catalog, improving customer access and resulting in a 25% increase in online inquires.
- Managed after sales service communications, maintaining a 95% satisfaction rate for customer peace of mind and loyalty.
- Curated a luxury experience for every customer by personalizing store visits based on their preferences and purchase history.
Cashier & Customer Services Associate
Mighty Trading Corporation, India
06.2005 - 11.2009
- Assisted customers with product inquires, refunds, and exchanges, maintaining a 95% customer satisfaction rate.
- Conducted inventory management and restocked shelves, ensuring availability of products and organized displays.
- Processed online orders and facilitated curbside pickups, resulting in a 20% increase in online sales
- Processed over 5000 transactions to date with 100% accuracy, handling cash, credit card, and electronic payments.
Sales Associate
Krishna Creation, India
06.2003 - 05.2005
- Maintained cleanliness of the store, ensuring that all clothes were folded and displayed properly, and floors and windows were clean.
- Conducted sales transactions, processed payments, and managed cash register with zero discrepancies.
- Assisted with visual merchandising, store displays and inventory management, contributing to a 15% increase in sales.
Cashier
Viru Trading Corporation, India
05.1999 - 05.2003
- Assisted with stocking solves and checking inventory levels.
- Served as a cheerful and helping cashier five to six day per week.
- Happily worked holidays and weekends and aimed to provide the highest level of customer service possible.
- Collected payments, issued receipts, neatly bagged items and helped customers to their Vehicles when needed.
- Worked well with other employees and listened carefully to directions from supervisors.
- Accurately counted the money in drawer at the end of shifts and logged numbers.
Education
Bachelor of Commerce -
Gujarat University
01.2000
Computer Application
Manipal University
01.2001
Skills
Committed Individual
Microsoft Word/Excel
Customer Service
Point Of Sale
Interpersonal Skills
Communication Skills
Problem Solving
Cash handling
Shipping and receiving
Inventory management
Picking and Packing
Team collaboration
Time Management
Timeline
Amazon Flex Delivery Partner Ahmedabad, India
05.2020 - 08.2022
Warehouse Worker
Express Way Logistics LLP Ahmedabad, India
02.2017 - 03.2020
Warehouse Assistant
Express Way Logistics LLP Ahmedabad, India
12.2015 - 01.2017
Senior Jewelry Sales Associate
Al Mighty & Associate Ahmedabad, India
03.2011 - 11.2014
Jewelry Sales Specialist
Al Mighty & Associate Ahmedabad, India
12.2009 - 02.2011
Cashier & Customer Services Associate
Mighty Trading Corporation, India
06.2005 - 11.2009
Sales Associate
Krishna Creation, India
06.2003 - 05.2005
Cashier
Viru Trading Corporation, India
05.1999 - 05.2003
Computer Application
Manipal University
Bachelor of Commerce -
Gujarat University