NIRANJAN SINGH TANWAR
Vancouver,BC
Summary
Highly enthusiastic customer service professional with NINE months client interface experience.
Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and 7-eleven company
Overview
1
1
year of professional experience
Work History
CASHIER & SALES ASSOCIATE
7-eleven
06.2023 - Current
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Prevented store losses using awareness, attention to detail and integrity.
- Trained new employees .
- Created new processes and systems for increasing customer service satisfaction.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Assisted customers with store and product complaints.
Education
MBA -
UNIVERSITY CANADA WEST
Vancouver, Canada09.2024
Skills
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Energetic work attitude
- Large cash/check deposits expert
- Store maintenance ability
- Top sales performer
- Customer service expert
Accomplishments
- Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
- Sales
- Consistently generated additional revenue through skilled sales techniques.
- Product Sales
- Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
Timeline
CASHIER & SALES ASSOCIATE
7-eleven
06.2023 - Current
MBA -
UNIVERSITY CANADA WEST