Nirali Patel
Winnipeg,MB
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
Work History
Health Care Aide
Revera Long Term Care
12.2022 - 12.2023
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
Customer Service Representative
Intouch Marketing
12.2021 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
Cashier
CHESTNUT FINE FOOD
03.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Science - Health Care Aide
Assiniboine Community College
Brandon, MB10.2021
Skills
- Compassionate
- Dementia and Alzheimer's knowledge
- Reliable team player
- Patient Care
- Patient relationship building
- Safety Precautions
- Supporting personal needs
- Companionship and emotional support
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Limited Working
Timeline
Health Care Aide
Revera Long Term Care
12.2022 - 12.2023
Customer Service Representative
Intouch Marketing
12.2021 - 12.2022
Cashier
CHESTNUT FINE FOOD
03.2019 - 09.2021
Associate of Science - Health Care Aide
Assiniboine Community College