Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
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NIRAJ KHATIWADA

Toronto,ON

Summary

Enthusiastic and dedicated individual eager to contribute to the success of a restaurant team. Bringing strong communicational skills, a passion for hospitality, and a commitment to delivering exceptional service to create a welcoming and enjoyable dining experience for guests.

Overview

1
1
year of professional experience
1
1
Certification
3
3
Languages

Work History

Team Member

Tim Hortons
- 10.2023
  • Took and prepared customer orders with accuracy and efficiency
  • Maintained cleanliness and sanitation standards in the dining and kitchen areas
  • Operated cash registers, processed transactions, and provided correct change
  • Ensured food quality by following established recipes and procedures
  • Stocked and rotated inventory to ensure freshness of products
  • Addressed customer inquiries and concerns in a friendly and professional manner
  • Collaborated with team members to achieve smooth operation during busy periods.

Floor Supervisor

Everest Resturant
02.2022 - 07.2023
  • Oversee and manage daily floor operations to ensure smooth service flow.

• Supervise and lead front-of-house staff, including servers, hosts, and bartenders.

• Train new employees on restaurant policies, procedures, and service standards.

• Monitor and maintain cleanliness, organization, and appearance of dining areas.

• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.

• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.

• Assist with scheduling, payroll, and inventory management as needed.

• Uphold restaurant policies and standards for quality, safety, and sanitation.

Education

Bachelor of Science - Science

Tribhuvan University

Skills

  • Strong attention to detail and observation skills
  • Excellent communication and interpersonal abilities
  • Ability to remain calm and compose in high-pressure situations
  • Time Management
  • Great Customer Service
  • Problem-Solving
  • Fast Learner

Certification

First Aid and CPR Certificate

Availability

Monday to Sunday - All day

References

  • Anup Bhattarai ,Souvla By Mamakas, anupbhattarai92@gmail.com, 4375597664
  • Anu Khadka , Agora, anukhadka082@gmail.com, 4373262933
  • Pratikshya Adhikari , Tim Hortons, pratikshya.adk93@gmail.com, 4166662308,

Timeline

Floor Supervisor

Everest Resturant
02.2022 - 07.2023

Team Member

Tim Hortons
- 10.2023

Bachelor of Science - Science

Tribhuvan University
NIRAJ KHATIWADA