Nino Gonzales
Toronto,ON
Overview
23
23
years of professional experience
Work History
Supervisor
Brampton
Brampton, ON
09.2024 - Current
- Provide top-quality customer service to guests, promote a positive dining experience.
- Coordinate with back of house team to ensure timely service.
- Take reservations, manage seating, and handle any customer complaints or special requests.
- Processed payments and handled cash register.
- Kept dining and front of house area clean and inviting.
Barista
East Tea Can
Toronto, ON
05.2024 - 09.2024
- Maintained a safe, clean, and professional workspace and appearance at all times.
- Accepted orders from restaurant visitors in a friendly and efficient manner.
- Prepared custom drinks, drip coffees, and cappuccinos.
Bartender
THE NATIONAL CLUB
Toronto, ON
08.2021 - 09.2023
- Greeted guests with a friendly and helpful attitude at all times.
- Provided guests with drink suggestions and knowledge.
- Worked well with other bar and restaurant staff.
- Served bar and restaurant patrons, ordered drinks, including beer, wine, liquors, and mixed beverages.
- Kept the bar area safe, clean, and well-stocked throughout each working shift.
Bartender
Royal Canadian Military Institute
Toronto, ON
09.2021 - 03.2022
- Mix and serve drinks following set standard recipes.
- Greet guests in a timely manner and take orders.
- Process cash and credit card transactions following appropriate procedures.
- Maintain a safe and clean environment for guests and team.
- Took orders for drinks from local guests and delivered them accurately and promptly.
Bartender
HMSHost
Mississauga, ON
07.2002 - 03.2020
- Trained new bartenders on all aspects of the job from drink preparation and knowledge to building valuable customer relationships.
- Engaged in small talk with clientele in order to build rapport and ensure that they became repeat customers.
- Performed other duties by taking food and snack orders and liaising with the kitchen.
- Educated customers on the drinks and cocktail menus.
- Always communicated with a personal, yet professional tone.
Timeline
Supervisor - Brampton
09.2024 - Current
Barista - East Tea Can
05.2024 - 09.2024
Bartender - Royal Canadian Military Institute
09.2021 - 03.2022
Bartender - THE NATIONAL CLUB
08.2021 - 09.2023
Bartender - HMSHost
07.2002 - 03.2020