My professional journey is an adventurous blend of sales, planning, and psychology. I firmly believe that a successful brand experience requires not only rational data support but also creative ideas filled with human warmth. In the role of LV sales, I look forward to injecting fresh perspectives and inspiration from my diverse experiences, collaboratively creating a unique brand story for your team.
- Explored psychology during my studies, leading to a two-year engagement with a prominent counseling company in Nanjing.
- Acted as a consultant, focusing on understanding clients' needs and recommending suitable counseling approaches.
- Achieved top performance within the consultant group after rigorous training and examinations.
- Established strong connections with clients, ensuring continued engagement and securing a spot among the company's top performers.
After 2021, I happened to attend a psychology course and, through a series of fortuitous events, encountered my mentor over the next two years. I had the privilege of studying psychology under the director of a leading domestic psychological counseling hospital. Actively engaging in research on customer psychology, adolescent psychology, and workplace interpersonal relationships, I developed a profound interest in the field of psychology.
During crucial moments, these skills allowed me to empathize with others, bringing happiness and assisting them in overcoming challenges. I personally received and assisted individuals seeking psychological support. I never set predefined packages to retain client loyalty. Whenever they needed assistance, they would reach out to me for psychological guidance. I preferred them to maintain a pay-as-you-go model, and despite the option to switch counselors, they consistently chose to pay and consult with me.
I believe this parallels the concept of luxury brands like LV. Just as quality goods are repeatedly cherished by those with discerning taste, my clients continuously choose my services. This reflects not only the value of the service but also the strength of customer loyalty, showcasing my expertise and abilities."
Later, I joined a promising psychological company as a Psychological Consultant, responsible for addressing clients' needs. Tasks included welcoming clients, recommending suitable counselors, and providing tailored counseling packages.
Amidst intense competition, I excelled in both written and interview assessments, securing the top position within the consultant group. Through personalized service and professional advice, I forged deep connections with clients. Demonstrating excellent negotiation skills, I ensured renewal guarantees, contributing to sustained business growth.
Later promoted to Market Department Head, responsible for external negotiations and collaborative projects. Within the first month of promotion, successfully negotiated partnerships with 5 top-tier hospital psychologists and 3 university psychology professors for the former company.
- Relocated to Nanjing and joined NetEase as a Middle School Teacher Consultant.
- Led a dynamic team and mentored three new members, enhancing overall team performance.
- Established profound relationships with students and parents through exceptional communication skills.
- Quantitatively improved user repurchase rate from 5% to 10%, contributing to a 100% increase in performance.
- Conducted a six-month internship in a top 4 baby apparel and supplies company in China.
- Successfully transitioned to a permanent role after internship completion.
- Led online media communications, crafted proposals, planned events, and formulated online sales strategies.
- Collaborated with the team to implement nationwide initiatives impacting hundreds of stores.
- Increased company's profit by 3% through detailed user research, real-time topical engagement, and captivating content creation.
- Sales and communication
- Visual communication and design
- Customer service and relationship-building
- Psychology research and counseling