Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Ning An

Vancouver

Summary

Dedicated and customer-focused professional with diverse experience in healthcare, hospitality, and service roles. Seeking the position of Banquet server and Sheraton Vancouver Airport to leverage strong communication skills, multi-taking abilities, and a passion for delivering exceptional guest experiences. Eager to contribute to a dynamic team, providing high-quality service while ensuring a memorable experience for guests.

Overview

14
14
years of professional experience

Work History

Registered Dental Hygienist

Dentist on Dunbar
01.2023 - 08.2024
  • Performed dental radiographs for accurate diagnosis and planning of treatments.
  • Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
  • Managed patient records with accuracy, maintaining confidentiality and compliance with CDSBC regulations.
  • Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.
  • Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention or treatment planning modifications.
  • Utilized ultrasonic scaling devices to efficiently remove plaque and calculus buildup from teeth surfaces.
  • Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.
  • Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.

Registered Dental Hygienist

Newton Dental Group
12.2021 - 01.2023
  • Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
  • Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
  • Managed patient records with accuracy, maintaining confidentiality and compliance with CDSBC regulations.
  • Performed dental radiographs for accurate diagnosis and planning of treatments.
  • Provided exceptional patient care by establishing rapport and addressing anxieties or concerns.

Certified Dental Assistant

Burnaby Endodontics
03.2013 - 02.2017
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
  • Increased patient retention by developing strong relationships and providing personalized care.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.

Coffee Barista

Blenz Coffee - Vancouver, BC
02.2012 - 09.2013
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

Manager

New Age Chinese Cuisine
03.2010 - 11.2012
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.

Education

Diploma - Registered Dental Hygienist

Vancouver College of Dental Hygiene
Vancouver, BC
06-2019

Diploma - Dental Assisting

CDI College
Vancouver, BC
02-2016

Bachelor of Science - Science

University of British Columbia
Vancouver
06-2015

Skills

  • Bilingual (fluent English and Mandarin) and strong verbal communication skills
  • Proficient with computer and quick to learn new software and digital tools
  • Team collaboration and support
  • Ability to stay organized in high-pressure environment and adaptability to changing environments
  • Attention to detail and capacity to prioritize tasks
  • Friendly and approachable demeanour
  • Strong work ethic and dependability
  • Flexiblity with hours
  • Serving It Right Certification
  • HCP CPR/AED Certified

References:

References available upon request

Timeline

Registered Dental Hygienist

Dentist on Dunbar
01.2023 - 08.2024

Registered Dental Hygienist

Newton Dental Group
12.2021 - 01.2023

Certified Dental Assistant

Burnaby Endodontics
03.2013 - 02.2017

Coffee Barista

Blenz Coffee - Vancouver, BC
02.2012 - 09.2013

Manager

New Age Chinese Cuisine
03.2010 - 11.2012

Diploma - Registered Dental Hygienist

Vancouver College of Dental Hygiene

Diploma - Dental Assisting

CDI College

Bachelor of Science - Science

University of British Columbia

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