Ninette Knutson
Roseville
Summary
Results-driven leader with expertise in sales-driven team development and customer service. Demonstrated success in exceeding sales targets and increasing brand visibility through strategic event management and marketing. Assistant Managing Partner with strong analytical problem-solving skills and effective recruitment strategies. Managed daily operations and trained teams to enhance customer satisfaction and operational efficiency, contributing to significant business growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Managing Partner
Brighton Collectibles
Roseville
11.2009 - Current
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service techniques.
- Collaborated with senior management on strategic initiatives for business growth.
- Coordinated promotional events to enhance brand visibility and customer engagement.
- Managed the recruitment, selection, training and development of new employees.
Assistant Boutique Manager
Francesca's Collections
Roseville
02.2021 - 10.2021
- Assisted in managing daily operations of a women's fashion boutique.
- Trained and supervised staff on customer service and sales techniques.
- Organized merchandise displays to enhance visual appeal and maximize sales.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve store goals and maintain standards.
Wig Specialist
Wigs R You
Roseville
05.2012 - 02.2020
- Completed day-to-day duties while assisting customers with medical hair loss.
- Receptionist duties, scheduling clients, confirming appointments, and ordering products.
- Customer service, merchandising, inventory management, and loss prevention.
Education
Associate of Science - Behavioral Sciences
Sierra College
Rocklin, CA12-2016
Associate of Science - Biological Sciences
Sierra College
Rocklin, CA12-2016
Associate of Science - Natural Sciences
Sierra College
Rocklin, CA12-2016
Skills
- Sales-driven team development
- Event management
- Customer service oriented
- Recruitment strategies
- Analytical problem solving
- Meeting sales targets
- Leadership skills
- Visual merchandising
- Effective communication
- Operations management
- Conflict resolution
- Marketing
- Inventory management
- Team collaboration
- Organizational skills
- Problem resolution
Certification
- Phi Thetta Kappa Honor Society
- Deans List
Timeline
Assistant Boutique Manager
Francesca's Collections
02.2021 - 10.2021
Wig Specialist
Wigs R You
05.2012 - 02.2020
Assistant Managing Partner
Brighton Collectibles
11.2009 - Current
Associate of Science - Behavioral Sciences
Sierra College
Associate of Science - Biological Sciences
Sierra College
Associate of Science - Natural Sciences
Sierra College
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