NINETTE GAGNON
Princeton,BC
Summary
Dynamic and personable professional with a proven track record at VENVI SENIORS LIVING, excelling in customer service and office administration. Skilled in Microsoft Office and effective communication, I enhanced client satisfaction and streamlined operations. Known for exceptional organizational abilities and a keen attention to detail, I consistently improve workflow efficiencies and foster positive visitor experiences.
Overview
6
6
years of professional experience
Work History
RECEPTIONIST
VENVI SENIORS LIVING
05.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
CASHIER
MERIDIAN MEATS
06.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Administrative Assistant
WJS CANADA
11.2021 - 01.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Front Desk Administrator
ESS Canada
04.2018 - 02.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
No Degree - THEATRE MANAGEMENT
DOUGLAS COLLEGE
New Westminster, Canada1996
High School Diploma -
MAPLE RIDGE SENIOR SECONDARY
Maple Ridge, Canada06.1992
Skills
- Telephone skills
- Organization skills
- Office Administration
- Time Management
- Clerical Support
- Travel Planning
- Travel Coordination
- Customer Service
- Attention to Detail
Languages
English
Native or Bilingual
French
Limited Working
Accomplishments
Self published a book of photography on wildlife of Kemano, BC, and sold 50 copies to Rio Tinto
Timeline
RECEPTIONIST
VENVI SENIORS LIVING
05.2023 - 05.2024
CASHIER
MERIDIAN MEATS
06.2022 - 02.2024
Administrative Assistant
WJS CANADA
11.2021 - 01.2023
Front Desk Administrator
ESS Canada
04.2018 - 02.2022
No Degree - THEATRE MANAGEMENT
DOUGLAS COLLEGE
High School Diploma -
MAPLE RIDGE SENIOR SECONDARY
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