Ninderjit Singh

• Utilize exceptional communication and interpersonal skills to de-escalate potentially volatile situations and maintain a safe and secure environment.

• Conduct regular security rounds, monitor security systems, and respond promptly to incidents and alarms.

• Collaborate closely with healthcare staff to assess and address security concerns while prioritizing patient well-being and safety.

• Provide empathetic support to patients in crisis, demonstrating a patient-centered approach to security.

• Document incidents, prepare detailed reports, and work closely with law enforcement when necessary.

• Participate in ongoing training and professional development to stay current on security best practices and relevant healthcare policies.

• Actively contribute to a positive and collaborative team environment, fostering strong relationships with colleagues and promoting a culture of safety and respect.

• Receive and admit clients according to designated intake procedures.

• Provide compassionate and empathetic support to residents seeking shelter and assistance.

• Conduct intake assessments and screenings to determine eligibility and specific needs.

• Offer crisis intervention, emotional support, and referrals to appropriate services.

• Maintain a safe and welcoming environment for residents, ensuring their physical and emotional well-being.

• Document resident interactions, progress, and incidents in accordance with organizational policies.

• Oversee the distribution of necessities such as food, clothing, and hygiene supplies.

• Manage crisis situations and emergencies, following established protocols to ensure the safety of residents.

• Act as a liaison between residents and community resources to assist in their transition to stable housing.

• Anticipated and prevented potential disruptive behaviors, safety hazards or security threats.

• Escort patients to different buildings with clinical staff.

• handle and de-escalate high-stress or problematic situations and mitigate and neutralize threats.

• Responding to fire alarms and other emergencies to help ensure the safety of patients and staff members

• Coordinating with police officers and other emergency responders in case of a security breach or medical emergency

• Wide range of experience working in different hospitals across Vancouver (Vancouver General Hospital, St Paul's Hospital, Mount St Joseph Hospital, Burnaby Hospital, Richmond Hospital, BC Cancer, UBC Hospital).

• Worked with vulnerable people with a Non-judgmental attitude

• Helped customers navigate the store, complete sales and process returns.

• Maintained a calm demeanor and managed issues professionally and according to policies.

• Created great customer experiences with personalized sales support.

• Resolved customer concerns using strong communication and conflict management skills.

• Promoted company credit and financing options to assist customers with budget management.