Saadallah Obeid
Laval,QC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Retail Gift Shop
05.2020 - 09.2023
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
Customer Service Cashier
Telecommunication Cel Shop
01.2017 - 05.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Sales and Customer Service Representative
Furniture Shop
01.2015 - 01.2017
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
- Skilled at working independently and collaboratively in a team environment.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Bachelor of Arts - Business Administration
Al Wadi International University
Syrian Arab Republic 10.2020
Skills
- Competitor Analysis
- Customer service and care
- Sales process optimization
- Expense Reporting
- Cash Handling
- Social media selling
Languages
English
Full Professional
French
Limited Working
Arabic
Native or Bilingual
Timeline
Sales Specialist
Retail Gift Shop
05.2020 - 09.2023
Customer Service Cashier
Telecommunication Cel Shop
01.2017 - 05.2020
Sales and Customer Service Representative
Furniture Shop
01.2015 - 01.2017
Bachelor of Arts - Business Administration
Al Wadi International University
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