Summary
Overview
Work History
Education
Timeline
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Nina Nassir

Toronto,ON

Summary

Experienced and reliable industry professional with a proven track record of over 10+ years in delivering exceptional customer service, creating memorable experiences across a variety of fast-paced environments, and managing multiple priorities with a positive attitude.

Overview

4
4
years of professional experience

Work History

Bartender

Tape London
11.2023 - 05.2024
  • Thrived in a high-energy, fast-paced environment, consistently delivering top-notch service under pressure.
  • Processed drink orders, cocktails, mixed drinks, and specialty beverages, efficiently and promptly maintaining consistency and quality.
  • Worked closely with other staff members to create a smooth and efficient workflow, especially during peak hours and special events.

Bottle Service Server

Three Hearts Club
05.2023 - 10.2023
  • Promoted and sold high-end beverages and VIP packages, contributing to increased revenue
  • Delivered exceptional service to high-profile guests, ensuring a premium and personalized experience
  • Assisted in organizing and executing special events and parties, ensuring a smooth and enjoyable experience for guests.

Bartender

Lee's Restaurant
04.2022 - 03.2023
  • Memorized an extensive range of various classic and specialty cocktails recipes and wine pairings curated by Chef Susur Lee.
  • Provided personalized recommendations and upsold premium products, enhancing the overall customer experience.
  • Collaborated closely with Chef Susur Lee and the Director of Private Dining to ensure the highest standard of bar service for large parties, private buyouts, catered events, and fixed menu tables.

Bartender

Come See Me
05.2020 - 03.2023
  • Worked as a Bartender, Server, and Bottle Service in both Come See Me and the speakeasy club DRIP.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained all new hires

Bartender & Server

OCTOPUS GARDEN
05.2021 - 10.2021
  • Worked as Lounge Server, Bartender, Bottle Service Server, in addition to assisting with daily operations.
  • Organized, coordinated & accommodated large parties, corporate events, and VIP guests serving them in an efficient, positive manner
  • Trained staff members, successfully executing onboarding process
  • Responsible for successfully opening and closing venue for daily operations and events
  • Presented exemplary communication skills with both FOH and BOH

Education

Bachelor of Arts - Human Rights & Equity Studies

York University
Toronto, ON

Timeline

Bartender

Tape London
11.2023 - 05.2024

Bottle Service Server

Three Hearts Club
05.2023 - 10.2023

Bartender

Lee's Restaurant
04.2022 - 03.2023

Bartender & Server

OCTOPUS GARDEN
05.2021 - 10.2021

Bartender

Come See Me
05.2020 - 03.2023

Bachelor of Arts - Human Rights & Equity Studies

York University

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Nina Nassir