Summary
Overview
Work History
Education
Skills
Timeline
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Ninad Shinde

Summary

A professional with a work experience of 3+ years and has gone through multiple business development projects. Professional with a Post Graduate Certificate focused on International Business Management in Supply chain and logistics, looking for opportunities to make me a better individual and leader in the corporate world.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Majorel
10.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Warehouse Associate

Staedtler
05.2022 - 10.2022
  • Maintained, inspected, and organized the warehouse.
  • Loaded and unloaded packages in a fast-paced warehouse environment.
  • Prepared orders for shipment by systematically picking, packing, and labelling merchandise
  • Performed inventory control, such as counting and stocking merchandise
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors

Import /Export Documentation Coordinator

EMU lines Pvt Ltd
01.2020 - 08.2020
  • Handled all the Import & Export documentation
  • Received all the Vessel Details/Charges from the Steamer Company
  • Assisted the import/export operation (air, ocean, freight, and sales), ensured accurate processing of paperwork to minimize errors
  • Provided shipment information for import/export customers and support the sales department in negotiating rates and quotes for services
  • Negotiated freight rates with carriers for international transportation of goods.

Import / Export Coordinator

Ceyline Shipping Services Pvt Ltd
01.2019 - 01.2020
  • Handled Sea/Air Import Shipments & Checking all the requisite documents
  • Prepared remittance papers
  • Co-ordinate with Accounts regarding payment follow-up of CHA
  • Prepared High Seas documents
  • Prepared and submitted reports on import and export activity to management.
  • Updated status to the Customers Checking the Proformas as per order & confirm

Education

Post Graduate Diploma - International Business management in supply chain and logistics

StClair College
04.2022

Certification - Supply Chain Logistics

Rutgers University
01.2020

Diploma - International Trade Management

NMIMS
01.2019

Bachelor of Business Management -

Mumbai University
06.2018

Export Management Training -

IiiEM
Mumbai
01.2018

Skills

  • Management Skills
  • Time Management
  • Problem Solving
  • Delivery Estimations
  • Delivery Truck Direction
  • Customer Service
  • Software Skills
  • Microsoft Suite (Word, Excel, PowerPoint, Outlook), Tableau
  • Business Operations and Forecasting
  • Teamwork and Collaboration
  • Sales Force
  • Good Interpersonal & Communication Skills
  • Rate Estimation
  • Freight Cost Calculation
  • Freight Bills Preparation
  • Accurate Documentation

Timeline

Customer Service Representative

Majorel
10.2022 - Current

Warehouse Associate

Staedtler
05.2022 - 10.2022

Import /Export Documentation Coordinator

EMU lines Pvt Ltd
01.2020 - 08.2020

Import / Export Coordinator

Ceyline Shipping Services Pvt Ltd
01.2019 - 01.2020

Post Graduate Diploma - International Business management in supply chain and logistics

StClair College

Certification - Supply Chain Logistics

Rutgers University

Diploma - International Trade Management

NMIMS

Bachelor of Business Management -

Mumbai University

Export Management Training -

IiiEM

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Ninad Shinde