Nina Yaqo
Ontario Heart Centre
TORONTO,ON
3
Languages
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Work History
Medical Office Assistant
- Registered patients and verified demographic and medical information.
- Prepared examination rooms, ensuring compliance with safety and sanitation protocols.
- Answered phone calls and scheduled appointments.
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Managed referrals and follow-up appointments.
- Maintained accurate patient records and clinic documentation.
- Collected vital signs and supported physicians during patient visits.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Coordinated communication between patients and healthcare providers to ensure seamless care delivery.
Surgical Assistant
- Assisted during surgical procedures by preparing instruments and maintaining sterile environments.
- Maintained a clean and organized procedure environment.
- Collaborated with medical staff to ensure efficient patient flow and care delivery.
- Maintained surgical equipment by conducting regular checks and facilitating repairs as needed.
- Gowned and gloved staff to help team prepare for surgeries.
- Monitored patients' vital signs pre- and post-surgery, ensuring timely interventions when necessary.
Passenger Service Agent
- Assisted passengers and verified travel documents.
- Provided customer service in a fast-paced environment.
- Assisted passengers with check-in procedures and baggage handling.
- Provided information on flight schedules and gate assignments to enhance passenger experience.
Education
Diploma - Medical Office Assistant
High School Diploma
Skills
Multitasking and organization
Computer skills
Problem-solving
Attention to detail
Medical terminology
Building patients trust
Appointment scheduling
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Assyrian
Native or Bilingual
Timeline
Emery Adult School
High School Diploma
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Medical Office Assistant
Ontario Heart Centre
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Surgical Assistant
Sheldon H. Nadal DPM
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Passenger Service Agent
Toronto Pearson International Airport
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Academy of Learning College
Diploma from Medical Office Assistant
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