Jameya McNeal
Moreno Valley
Summary
To seek a position that will utilize my skills in communication and customer service.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Shell Gas Station
Moreno Valley
05.2022 - Current
- Assisted team in developing efficient operational strategies and improving service delivery.
- Coordinated employee training sessions to enhance skillsets and boost team performance.
- Oversaw daily workflow and ensured adherence to company policies and procedures.
Customer Service Manager
Walmart
10.2022 - 02.2022
- To ensure that the needs of customers are being satisfied.
- To provide excellent customer service and to promote this idea throughout the store while implementing company culture, values and policies.
- Handling face-to-face inquiries and concerns from customers with professionalism.
- Work quickly and accurately to ensure customers and quick fast and friendly check out.
- Interviewed potential employees and created and posts ads on various platforms.
Dispatcher/Customer Service Representative
Access Services
11.2010 - 10.2013
- Answered a high volume of phone calls and handled customer inquiries and concerns.
- I also quickly and accurately input information into the computer to ensure passengers a timely pick up.
Customer Service Representative
Yellow Cab Co
11.2000 - 10.2012
- Answered a high volume of phone calls and handled customer inquiries and concerns.
- I also quickly and accurately input information into the computer to ensure passengers a timely pick up.
Education
Diploma -
John C. Fremont
Skills
- 10 Key
- Computer Literate
- Proficient In DDS Systems
- Self Motivated And Very Efficient
- Team Player Willing To Take On Additional Tasks
Timeline
Customer Service Manager
Walmart
10.2022 - 02.2022
Assistant Manager
Shell Gas Station
05.2022 - Current
Dispatcher/Customer Service Representative
Access Services
11.2010 - 10.2013
Customer Service Representative
Yellow Cab Co
11.2000 - 10.2012
Diploma -
John C. Fremont