Nina Rasheed
Rialto
Summary
To obtain a position that will allow me to enhance your business operations by the utilization of my knowledge, work experience and organizational skills. I will accomplish this by being exceptionally well organized, focusing on detail and maintaining a cordial professional demeanor. I am hard working and highly motivated experienced in advocating outreach and engagement services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Health Worker
IEHP
Rancho Cucamonga
06.2025 - 01.2026
- Facilitated health education workshops for community members on disease prevention.
- Assisted individuals in navigating healthcare systems and insurance options.
- Engaged with local organizations to strengthen community health initiatives.
- Maintained accurate records of patient data in a secure electronic database.
- Assisted with patient referrals to appropriate community resources.
- Served as a liaison between healthcare providers and community organizations.
Life Skills Instructor & Housing Inspector
Avector Community Group
Rialto
06.2019 - 01.2025
- Facilitated group sessions to enhance social interaction and communication skills.
- Assessed clients' abilities and set achievable goals collaboratively.
- Trained new instructors on best practices for client engagement techniques.
- Developed individualized life skills programs for diverse client needs.
- Conducted thorough inspections of residential properties for compliance with housing regulations.
- Prepared detailed inspection reports documenting findings and recommendations.
- Utilized inspection software to track inspections and manage case documentation.
Community Service Coordinator
BCOGIC CORPORATIONS
Barstow
03.2018 - 12.2022
- Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
- Obtained accurate patient histories through detailed interviews and documented information in EHR.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Assisted Doctor with all required needs of exam
- Sent patient prescriptions to pharmacies and scheduled future appointments.
Senior Case Management Specialist
5 Keys Non Profit Org.
Ontario
01.2017 - 06.2019
- Conducted assessments to obtain information for participant-centered plan of care.
- Advocated for members and families to coordinate care and navigate resources within the company's system.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Researched and analyzed community needs to determine program directions and goals.
- Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.
- Developed comprehensive client-driven case plan with short and long-term goals.
- Determined functional status, activity, acuity and self-management levels to make proper care referrals.
Optical Technician
First Sight Vision Services, Clothing
Los Angeles
02.2017 - 03.2018
- Assist the doctor with any procedure requested
- Provide excellent customer service
- File patient information forms, answer phones
- Verify insurance eligibility
- Accommodate any disabled patients
- Organize office display items
- Receive payments from patients & make bank deposits for the company
- Clean office, advertise to new customers
- Sophisticated, )
- Assist customers
- Excellent customer service
- Work the register
- Show customers new merchandise
- Advertisement
- Close & open store
- Dress Mannequins
- Make work schedules
- Conduct inventory
- Direct line Technologies: (Telemarketer)
- Call and inform possible clients of new advantages
- Maintain a relationship with the client and make an initial sale
Medical Billing & Front Desk Receptionist
Fares AlGhazi
Pomona
11.2015 - 01.2017
- Answer Phones
- Data Entry
- Filing
- Checking in patients and scheduling appointments
- Verifying insurance
- Operating Cash drawer
- Monitored past due accounts and pursued collections on outstanding invoices.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Diploma - Sociology And Psychology
Barstow Community College
Barstow, CA06.2023
High School Diploma -
Claremont High School
Claremont, CA06.2000
Skills
- I illustrate the epitome of camaraderie I am innovative and well disciplined I strive for perfection, to achieve above expectation
- Proficient in
- Microsoft programs
- Able to type 35wpm
- Sexual harassment & diversity training
- Able to communicate professionally
- Make appointments
- HIPPA training
- Answering Calls, Filing
- Screen & Direct calls
- Effective Customer Communication
- Customer Support and Assistance
- Community Outreach
- Well-Trained in Microsoft
- Speaks mild spanish
Languages
Certification
- Certified Medical Administrative Assistant (CMAA)
- Certified Nursing Assistant
- CICC Parenting & Social Training
Timeline
Community Health Worker
IEHP
06.2025 - 01.2026
Life Skills Instructor & Housing Inspector
Avector Community Group
06.2019 - 01.2025
Community Service Coordinator
BCOGIC CORPORATIONS
03.2018 - 12.2022
Optical Technician
First Sight Vision Services, Clothing
02.2017 - 03.2018
Senior Case Management Specialist
5 Keys Non Profit Org.
01.2017 - 06.2019
Medical Billing & Front Desk Receptionist
Fares AlGhazi
11.2015 - 01.2017
Diploma - Sociology And Psychology
Barstow Community College
High School Diploma -
Claremont High School