Nina Quintero
Alhambra
Summary
Dynamic Floor Supervisor with proven expertise at McDonald's in enhancing customer satisfaction and team performance. Skilled in POS systems and employee training, I excel in fostering a collaborative environment while ensuring compliance with safety procedures. Recognized for optimizing workflow and delivering exceptional service during peak hours.
Overview
2
2
years of professional experience
Work History
Floor Supervisor
McDonald's
04.2024 - Current
- Supervised daily operations to ensure quality customer service and food safety compliance.
- Trained new crew members on operational procedures and safety standards.
- Coordinated team schedules to optimize workflow during peak hours.
- Assisted in inventory management and restocking of supplies as needed.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
Cashier
A&A Beer and Wine Market
08.2023 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash handling and balanced registers at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Woodrow Wilson High School
Los Angeles, CA06-2023
Skills
- Customer satisfaction
- Team leadership
- POS systems operations
- Customer relations
- Employee training
- Staff management
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Floor Supervisor
McDonald's
04.2024 - Current
Cashier
A&A Beer and Wine Market
08.2023 - 12.2023
High School Diploma -
Woodrow Wilson High School