Nina Obaldia
Sacramento
Summary
Charismatic and results-oriented professional with over five years of experience in hospitality management, operations, and administration. Proven track record in optimizing team performance, increasing revenue, and building strong customer relationships. Expertise in project management, staff leadership, event planning, and budget management. Passionate about creating efficient systems, fostering growth, and delivering exceptional service experiences.
Overview
3
3
years of professional experience
Work History
General and Operations Manager
Beach Break Resort
11.2022 - Current
- Supervised operations from a 5-acre property with 65 rooms, ensuring guest satisfaction and operational efficiency.
- Executed pre-covid revenue levels by implementing cost saving measures and prioritizing guest experiences.
- Managed a team of 15+ across housekeeping, maintenance, reception and marketing departments.
- Oversaw accounting functions, including cash flow managements and budget optimization.
- Streamlined reservation processes and enhanced team coordination to improve service delivery.
- Fostered a positive workplace culture through effective communication, team building initiatives and HR management.
- Increased operational efficiency and reduced costs while maintaining high service standards.
Administrative Manager
Jaco Learning Center
03.2022 - 11.2022
- Coordinated daily school operations, ensuring teachers and students had the resources for success.
- Managed tuition collection, budget tracking and vendor relations to streamline financial processes.
General and Operations Manager
Hermosa Point Resort
03.2022 - 03.2022
- Directed day-to-day operations of a 10-acre private resort, including guest services, event planning and staff management.
- Successfully grew weekly occupancy rates to 88% through targeted marketing strategies, efficient use of systems like Vacasa, and enhanced guest experiences.
- Oversaw large-scale construction projects, to expand resort facilities and host events such as weddings and retreats.
- Designed and implemented community events, increasing brand awareness and fostering local engagement.
- Fostered a cohesive team culture by implementing effective Human Resources practices, training programs and leadership strategies.
- Streamlined accounting and inventory process, optimizing cost efficiency and ensuring operational excellence.
Education
Bachelor of Arts - Political Science
University of California Berkeley
Berkeley, CA05-2018
Skills
- Hospitality & Operations Management
- Team Leadership & Human Resources
- Event Planning & Community Engagement
- Budgeting, Accounting & Cost Optimization
- Social Media & Digital Marketing
- Project Management & Construction Oversight
- Guest Satisfaction & Relationship Building
- Software Proficiency: POS Systems
- Software Proficiency: Outlook
- Software Proficiency: Teams
- Software Proficiency: ICG
- Guest satisfaction
- Data management
References
Available upon request.
Languages
- English, Fluent
- Spanish, Fluent
Languages
Spanish
Professional
References
References available upon request.
Timeline
General and Operations Manager
Beach Break Resort
11.2022 - Current
Administrative Manager
Jaco Learning Center
03.2022 - 11.2022
General and Operations Manager
Hermosa Point Resort
03.2022 - 03.2022
Bachelor of Arts - Political Science
University of California Berkeley
Similar Profiles
Leilia HastyLeilia Hasty
Sales Associate at Beach BreakSales Associate at Beach Break
Robert ByronRobert Byron
Game Operations Associate at Break Out Myrtle BeachGame Operations Associate at Break Out Myrtle Beach
Nadya Aziz MsuyaNadya Aziz Msuya
Accountant at azure beach resort/seashore beach resortAccountant at azure beach resort/seashore beach resort
Seferina VelaSeferina Vela
Student Nurse – Clinical Rotations at Various Sites via ICHSStudent Nurse – Clinical Rotations at Various Sites via ICHS
Lyanna NguyenLyanna Nguyen
Wait Staff Member at Coriander Vietnamese RestaurantWait Staff Member at Coriander Vietnamese Restaurant