Nina Hansen
San Marcos
Summary
Compassionate and dedicated leader with a background in business ownership, retail management, and customer satisfaction. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, ensuring consistent performance and growth. Offering excellent communication and leadership skills, eager to learn and develop in retail environment. Contributes strong understanding of customer service principles coupled with effective problem-solving abilities. Ready to use and develop organizational and team-building skills in Retail Store Manager role.
Overview
4
4
years of professional experience
Work History
Events Coordinator & Social Media
Freelance Independent Contractor
11.2024 - Current
- Coordinating events and connecting with outside providers and teachers that will contribute to the programs offered by BADT
- Planning out social media posts for Instagram for specific events ran by BADT, creating graphics and social media copy
- Birthing Advocacy Doula Trainings
Assistant Manager
J.Crew Factory
10.2024 - Current
- Participated in a new store opening, organized and filed merchandise
- Visual merchandising and product placement
- Maintain store and responsibilities such as managing a team of associates, collaborating with other managers to set the store up for success
- Opening and closing store functions such as counting down registers, creating deposits, and sending end of day data to corporate teams
- Process shipments and perform register functions such as returns, exchanges, and online orders
- Maintain customer satisfaction and upholding the businesses standards
Business Owner & Postpartum Doula
Nina Hansen Doula Services
01.2021 - 05.2024
- Providing families with holistic, educational, and judgment free support in my community
- Collaborating with other local providers and offering resources to fit specific needs of each unique situation
- Administration work such as marketing, CRM systems, preparing contracts and invoicing
- Social Media marketing and management on platforms like Instagram, Google, and Yelp
- Postnatal and infant care provided at a high level
Education
Mount Carmel High School
San Diego, CA06-2013
Skills
- Social Media marketing and management, (Instagram, TikTok, Facebook, etc)
- Experience with platforms such as Quickbooks, Canva, Honeybook, Squarespace, Mondaycom, Slack
- Ability to thrive in rapid work environments, collaborate, and problem solve
- Eager to grow and thrive in any position
- Experience with Mac and Apple products, tech savvy in programs such as Microsoft Office, Excel, and Google platforms
- Customer service
- Data entry
- Presenting ideas and plans
- Project Support
- Staff management
- Event planning
- Team leadership
- Workload management
Timeline
Events Coordinator & Social Media
Freelance Independent Contractor
11.2024 - Current
Assistant Manager
J.Crew Factory
10.2024 - Current
Business Owner & Postpartum Doula
Nina Hansen Doula Services
01.2021 - 05.2024
Mount Carmel High School
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