Nina Essou
Saint-Constant,Canada
Overview
5
5
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
06.2019 - 06.2022
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Administrative Agent
Charles Le Moyne Hospital
05.2021 - Current
- Enhanced team productivity by effectively managing schedules, appointments, and meeting logistics.
- Improved workflow efficiency with thorough document management, including filing, cataloging, and archiving.
- Facilitated departmental communications, maintaining a centralized database for staff contact information and correspondence records.
- Provided exceptional customer service to clients and stakeholders through timely responses and effective problem-solving strategies.
- Answered phone politely and courteously.
Education
High School Diploma -
Magdeleine School
La Prairie 06.2020
Diploma of College Studies - Commerce
Champlain College
Saint-Lambert05.2022
Bachelor of Arts And Science - Economics
Concordia University
Montreal Bachelor of Commerce - Accounting
John Molson School of Business
Montreal05.2026
Skills
- Customer Service
- Time Management
- Multitasking
- Problem Solving
- Confidentiality Maintenance
- Office Administration
- Recordkeeping
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Administrative Agent
Charles Le Moyne Hospital
05.2021 - Current
Sandwich Artist
SUBWAY®Restaurants
06.2019 - 06.2022
High School Diploma -
Magdeleine School
Diploma of College Studies - Commerce
Champlain College
Bachelor of Arts And Science - Economics
Concordia University
Bachelor of Commerce - Accounting
John Molson School of Business