Nina Cheroux
Calgary
Summary
Versatile and dynamic professional with a proven track record in customer service and inventory management, demonstrated at Club Monaco and beyond. Fluent in multiple languages, adept at fostering client relationships and enhancing operational efficiency. Excels in multitasking and organization, significantly trained and knowledgeable in customer and staff communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stylist
Club Monaco
11.2022 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Managed and audited inventory.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
Care Professional for Older Adults
Home Instead
11.2022 - 12.2023
- Building relationships, improving the quality of life, and serving elderly in need of compassion and care.
- Helping individuals enjoy life by helping them perform simple daily functions; meal prep, light exercise, local transportation, social interactions and housekeeping.
- Assisting the elderly in personal care, medication reminders, and appointments.
- Experience in Dementia patient care.
Paid Intern
C4I Training
07.2022 - 08.2022
- Compiled and coordinated materials necessary for routine business transactions.
- Streamlined inventory management processes, reducing time spent on manual tasks while maintaining accurate records.
- Worked under general or specific guidelines to support company best practices.
Pizza Cook
900 Degree Pizza
02.2021 - 07.2022
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Received incoming customer calls, recording order details and personal information and issuing estimates as to preparation and delivery times.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Provided excellent customer service through friendly interactions and addressing any concerns promptly, fostering repeat business.
- Opened and closed restaurant as a key-holder assistant manager.
- Promoted restaurant on social media.
Barista
Sip Cafe
07.2021 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Opened and closed cafe as a key-holder assistant manager.
- Promoted cafe on social media.
Education
Bachelor of Science - Zoology
University of Calgary
Calgary, AB05-2026
High School Diploma -
Western Canada High School
Calgary, AB05-2022
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Store opening and closing
- Active listening
- Inventory management
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Japanese
Limited Working
Certification
- Personal Care Training - Home Instead, 2022/11
- Person-Centered Care Training for Alzheimer's Disease and Other Dementias - Home Instead, 2022/12
Interests
- Enjoy participating in karate for overall physical and mental well-being
- Embracing outdoor adventures such as hiking and skiing
- Participating in cultural exchange programs and homestays
- Photography
- Creative Writing
Timeline
Stylist
Club Monaco
11.2022 - Current
Care Professional for Older Adults
Home Instead
11.2022 - 12.2023
Paid Intern
C4I Training
07.2022 - 08.2022
Barista
Sip Cafe
07.2021 - 07.2022
Pizza Cook
900 Degree Pizza
02.2021 - 07.2022
- Personal Care Training - Home Instead, 2022/11
- Person-Centered Care Training for Alzheimer's Disease and Other Dementias - Home Instead, 2022/12
Bachelor of Science - Zoology
University of Calgary
High School Diploma -
Western Canada High School
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