Nina Chandler
Orangevale,CA
Summary
Dynamic professional with a proven track record at FirstService Residential.
Professional in resident relations with knack for effective communication and conflict resolution. Known for building strong tenant relationships and facilitating smooth community operations. Highly collaborative, adaptable, and results-focused with strong customer service and organizational skills.
Experienced with resident communications and conflict resolution. Utilizes strong interpersonal skills to foster positive community interactions. Track record of enhancing resident satisfaction and retention through efficient problem-solving and proactive support.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Resident Relations Specialist
FirstService Residential
08.2024 - Current
- Warmly greet residents and prospective home buyers while assisting them with inquiries regarding the community.
- Assist General Manager with administrative duties (accounting, data entry, letter writing, postal matters, resident purchases)
- Assist Lifestyle Director with event planning, decorating, and vendor issues.
- Assist sales office with organizing community events for increased resident engagement and prospective home buyers.
- ABC Certified
Mental Health Professional
Self-employeed
03.2006 - 04.2016
To help people get back on track by helping them define and conquer what's holding them back.
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
- Improved patient outcomes by developing and implementing comprehensive mental health treatment plans.
Education
Bachelor of Arts - Pyschology
California State University
CA06-1978
Skills
- Cross-cultural communication
- Property management software
- Multitasking Abilities
- Reliability
- Clear communication
- Active listening
- Adaptability and flexibility
- Decision-making
- Team collaboration
- Customer relations
Certification
Alcohol and Beverage Control
Timeline
Resident Relations Specialist
FirstService Residential
08.2024 - Current
Mental Health Professional
Self-employeed
03.2006 - 04.2016
Alcohol and Beverage Control
Bachelor of Arts - Pyschology
California State University
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