Nina Campos
Palmdale
Summary
Retail professional offering 10+ years experience in a retail environment also a great leader that drives to succeed for results. I follow company procedures and programs to provide a strong team all while having fun because I just absolutely love retail.
Experienced with providing tailored mentorship to individuals, helping them achieve personal and professional milestones. Utilizes effective communication and empathy to build trust and encourage development. Knowledge of leadership and conflict resolution techniques ensures productive and supportive mentoring relationships.
Overview
17
17
years of professional experience
Work History
Mentor Store Manager
Circle K
05.2024 - Current
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
Store Manager
Circle K
01.2023 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant Manager
Circle K
01.2021 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Area Manager/Assistant
DDS Discounts
11.2016 - 01.2021
- Manage overall store operation and work with 50 + employees.
- Drive store policies and procedures while coaching employees to ensure all are on process.
- Organize all store events such as safety celebrations and or company organzations to ensure store is meeting the goal for partnerhips such as care funds, crisis events in need of donations.
- Perform cash handling audits and give employees written correctives as needed to control cash handling procedures.
- On a monthly basis merchandise and change store floor plan to company guidelines.
- Skilled at interviewing, hiring and training to follow company programs.
- Receive truck shipments and dispurse correct payroll to employees to ensure all merchandise gets out in a timely manner to ensure goal is meet.
- Oversee payroll weekly/monthly to ensure we are not over spending or under the company demands.
- Forecast weekly sales trends to new sales week and create schedule for employees in a timely manner.
Department Supervisor
Burlington
09.2008 - 11.2016
- Operate a cash register
- Merchandise ladies sportswear department
- Work close with manager to ensure department is up to par.
Education
High School -
Palmdale High School
Palmdale, CA01.2004
Skills
- Motivated Team Leader
- Store opening and closing procedures
- Recruitment & interviewing
- Retail inventory management
- Operations Management
- Conflict resolution skills
- Retail Merchandising
- Organization
- Multi-tasking
- Loss prevention
- Receive truck loads
- Coaching and Mentoring
- Control store payroll
- Effective leadership
- Team collaboration
Timeline
Mentor Store Manager
Circle K
05.2024 - Current
Store Manager
Circle K
01.2023 - 05.2024
Assistant Manager
Circle K
01.2021 - 01.2023
Area Manager/Assistant
DDS Discounts
11.2016 - 01.2021
Department Supervisor
Burlington
09.2008 - 11.2016
High School -
Palmdale High School
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