Skilled barista, worked well in a busy fast paced environment
Trained new staff members
Offered excellent customer service and a friendly and positive attitude towards all customers and staff members
Performed food prep and inventory management
Key holder, opened and closed both locations
Worked on touch bistro iPad
Hostess
Church Street Tap House
Comox, British Columbia
06.2020 - 11.2020
Took to-go orders by phone and online, answered customer questions and informed of accurate wait times
Answered customer questions about hours, seating and menu information
Assigned patrons to tables suitable for needs and restaurant section rotation
Bussed and cleared tables and supported servers by helping to run food and with keeping dining area ready for every guest
Used touch bistro iPad
Online Merchandise Sales Representative
Comox
, British Columbia
04.2016 - 06.2020
Managed all sales, customer service, inventory and production work of a family based online business
Handled all customers inquiries, providing knowledgeable answers and recommendations to suite each individuals needs
Managed the set up and take down of props and photography equipment
Organized and managed all inventory
Barista
Starbucks Coffee
Courtenay, British
09.2015 - 02.2016
Offered excellent customer service and a friendly and positive attitude towards all customers and staff members
Prepared food and drink orders, adjusting to suite each individuals needs to ensure satisfaction and excellent customer service at all times
Kept facility fully stocked by re-stocking food, drinks and merchandise when needed
Entered orders into computerized cash register, handled cash and processed credit/debit cards
Ensured a clean environment at all times .
Instructor/Lifeguard
Cindy Klassen Recreational Complex
Winnipeg, Manitoba
09.2014 - 08.2015
Maintained continuous supervision of the pool and its surroundings at all times
Provided safety information, pool rules and general safety tips to patrons before entering the pool to promote the prevention of accidents
Responded to any first-aid or rescue situations with the appropriate City Of Winnipeg proto-call
Participated in the set up and take down of various pool equipment and followed cleaning procedures
Supervised the gym and made sure that all equipment was working and helped out at the front desk, resolving any problems, inquiries or personal needs from patrons
Taught swimming lessons to both adults and children of all ages; adjusted teaching techniques and lesson plans to suit each age group and individuals comfort level and needs and encouraged them to meet the level requirements in order to succeed
Camp Counsellor
River Heights Community Centre
Winnipeg, Manitoba
07.2014 - 09.2014
Position as a Summer Camp Councillor for children ages 3-5
Helped to write and implement a weekly schedule for campers; organized and led various actives such as recreational games and sports, group outings and field trips
Prepared snacks and maintained a clean and safe facility for the children
Interacted with a friendly attitude towards the children, parents and other camp councillors and supervisors to ensure a pleasant environment.
Concession Staff
River Heights Community Centre
Winnipeg, Manitoba
11.2013 - 06.2014
Executed daily cleaning, opening and closing procedures and set up, kept facility fully stocked
Handled cash register operations and calculated change fund
Co-operated and had a friendly attitude towards all staff members and supervisors to ensure a happy workplace.
Outdoor Lifeguard
Parks and Recreations
Winnipeg, Manitoba
07.2013 - 09.2013
Provided high quality supervision at all times while on duty
Promoted the prevention of accidents and incidents through rule enforcement and good maintenance practices
Responded appropriately when first aid treatment was required
Monitored the general cleanliness and safety of the pool area including change rooms
Carried out opening and closing procedures; organized and led games and activities for users; provided exceptional service and conducted routine safety inspections.
Service Associate
Rocky Mountain Chocolate Factory
Winnipeg, Manitoba
10.2012 - 06.2013
Helped with store sales by providing quick and courteous service to all customers
Operated cash register, setup displays of merchandise in windows or display cases, processed money and credit/ debit card payment,
Assisted in operated computerized inventory record keeping and re-ordering systems