Nimshi De Silva
Mississauga,ON
Summary
Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Competent Product Specialist with more than 5 years of experience working in customer service. Skilled in demonstrations and data collection. Proficient in brand positioning strategies and sales team building. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
11
11
years of professional experience
Work History
Freight Coordinator
Soroc Technology
03.2021 - 09.2023
- Streamlined freight coordination processes by implementing efficient scheduling and tracking systems.
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
- Ensured compliance with industry regulations, performing thorough audits on shipment documentation and procedures.
- Maintained strong relationships with carriers, fostering trust and reliability in transportation partnerships.
- Strengthened supplier relations by maintaining open lines of communication regarding capacity availability, rates, and service expectations.
Order Picker
Landmark Canada
12.2020 - 02.2021
- From 20th of December
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Medical Delegate and Product Specialist
Avenierr Pharma (Pvt) Ltd
08.2015 - 09.2019
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Optimized inventory management, ensuring timely availability of products for customers.
- Established strong relationships with key industry influencers to promote products through various channels.
- Increased market share by identifying new opportunities through comprehensive competitor analysis.
- Continually expanded knowledge of [Product or Service] product line.
Medical Delegate
Hemas Pharmaceuticals
02.2015 - 08.2015
- Established strong relationships with key opinion leaders in the medical field, enhancing the company''s reputation and credibility.
- Increased sales revenue by effectively promoting pharmaceutical products to targeted healthcare professionals.
- Collaborated with cross-functional teams to develop sales strategies and marketing materials, leading to successful product launches.
- Enhanced physicians'' understanding of the benefits and risks associated with prescribed medications through regular communication and education.
Marketing Executive and Advertisements Scheduler
Rivira Media Corporation
01.2013 - 02.2015
- Worked as a Medical Delegate from 16th of
- Negotiated favorable contracts with vendors, ensuring high-quality services at lower costs.
- Launched successful product lines by collaborating with product development teams and conducting thorough market research.
- Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
- Planned and executed events and marketing programs to increase qualified leads.
- Compiled product and customer data to generate informed profit projections.
Education
Diploma in Business Administration -
St Lawrence College
Kingston, ON04.2024
Master of Business Administration - Business Administration
University of Gloucestershire
Gloucestershire UK12.2022
Post Graduate Diploma - Strategic Management
IDM Business School
Sri Lanka12.2021
Post Graduate Diploma - Business Management
Canadian Institute of Management And Technology
12.2021
BBA - Marketing
Sri Lanka Institute
Sri Lanka 12.2018
Diploma - Counseling and Business Psychology
Oxford International (Pvt) Ltd
2016
Preliminary Certificate in Marketing -
Sri Lanka Institute of Marketing
Colombo Sri Lanka04.2013
Skills
- Transportation Management
- Operational Procedures
- Risk Assessment
- Interpersonal Skills
- Decision Making
- Problem Solving
- Time Management
- Multitasking Abilities
- Computer Literacy
- Organizational Skills
- Critical Thinking
Languages
English
Full Professional
sinhala
Native or Bilingual
Tamil
Limited Working
Additional Information
References available upon request
Timeline
Freight Coordinator
Soroc Technology
03.2021 - 09.2023
Order Picker
Landmark Canada
12.2020 - 02.2021
Medical Delegate and Product Specialist
Avenierr Pharma (Pvt) Ltd
08.2015 - 09.2019
Medical Delegate
Hemas Pharmaceuticals
02.2015 - 08.2015
Marketing Executive and Advertisements Scheduler
Rivira Media Corporation
01.2013 - 02.2015
Diploma in Business Administration -
St Lawrence College
Master of Business Administration - Business Administration
University of Gloucestershire
Post Graduate Diploma - Strategic Management
IDM Business School
Post Graduate Diploma - Business Management
Canadian Institute of Management And Technology
BBA - Marketing
Sri Lanka Institute
Diploma - Counseling and Business Psychology
Oxford International (Pvt) Ltd
Preliminary Certificate in Marketing -
Sri Lanka Institute of Marketing
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