Nimrit K. Minhas
Mississauga
Summary
Motivated and detail-oriented Criminology student at York University with hands-on experience in customer service and high-volume retail environments. Known for maintaining professionalism, clear communication, and strong time management in fast-paced settings. Quick to learn new systems and procedures, with a consistent record of reliability and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Renewal by Andersen
05.2025 - Current
- Collected and recorded client information accurately for appointment scheduling
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Maintained a professional appearance and demeanor in all interactions with the public
- Adapted communication style based on customer needs to build trust and interest
- Handled objections and answered questions while maintaining a positive customer experience
- Collaborated with team members to meet weekly lead generation targets
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
Sales Associate
Foot Locker
01.2024 - 09.2024
- Assisted customers with selecting footwear and accessories tailored to their needs
- Managed product displays and restocked items to ensure optimal store presentation
- Achieved sales targets and provided personalized recommendations to increase revenue
- Ensured the store maintained a high standard of cleanliness and organization
- Performed cleaning tasks, keeping store neat and organized.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Engaged with guests to understand and anticipate customer service needs.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Cashier
Food Basics
05.2023 - 11.2023
- Provided exceptional customer service, handling high-volume transactions
- Managed cash registers efficiently while ensuring accuracy in cash handling
- Maintained store cleanliness and organization, ensuring a pleasant shopping environment
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
- Enforced store safety and cleanliness standards, reducing hazards.
Sales Associate
Lucky Brand
10.2022 - 02.2023
- Delivered outstanding customer service by assisting with product selection and providing personalized styling recommendations
- Managed sales transactions with precision using POS systems, handling cash, credit, and gift card payments
- Restocked shelves, organized displays, and maintained a clean and welcoming store environment
- Surpassed sales targets through in-depth product knowledge and strategic upselling
- Collaborated effectively with colleagues to enhance store operations and improve customer satisfaction
Cashier
A&W
07.2021 - 07.2022
- Processed 100+ orders per shift, ensuring accuracy and efficiency
- Delivered exceptional service at the drive-thru, managing orders, payments, and food packaging
- Maintained clean and safe workstations, adhering to health and safety protocols
- Provided quick solutions to customer complaints, escalating to management as needed
- Demonstrated initiative by taking on additional tasks when necessary, showing a proactive attitude
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Education
Bachelor of Arts - Criminology Candidate
York University
06.2026
High School Diploma - undefined
Ascension of Our Lord Secondary School
06.2022
Skills
- Strong Customer Service Expertise
- Ability to Thrive in High-Pressure Environments
- Excellent Time Management and Multitasking
- Exceptional Attention to Detail
- Effective Communication and Team Collaboration
- Quick to Learn and Adapt
- Scheduling/Planning
Certification
Smart Serve Certification, 08/2024, 08/2029
Timeline
Brand Ambassador
Renewal by Andersen
05.2025 - Current
Sales Associate
Foot Locker
01.2024 - 09.2024
Cashier
Food Basics
05.2023 - 11.2023
Sales Associate
Lucky Brand
10.2022 - 02.2023
Cashier
A&W
07.2021 - 07.2022
High School Diploma - undefined
Ascension of Our Lord Secondary School
Bachelor of Arts - Criminology Candidate
York University
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