Nimo Mustafa
Edmonton,AB
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Halal Grocery
12.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Associate
Burger King
04.2021 - 06.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Cashier Team Lead
Chik-Fil-A
12.2019 - 03.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Cashier
Dollar Power
03.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma - Business Administration
CDI College
North York ON01.2022
Mass Communication - Communication
Kenyatta University
Kenya 09.2017
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Money Handling
- Reliability and punctuality
- Customer Relations
- Written and verbal communication
Languages
English
Full Professional
Swahili
Elementary
Certification
Cousera certification in customer service
Timeline
Cashier
Halal Grocery
12.2023 - 02.2024
Associate
Burger King
04.2021 - 06.2023
Cashier Team Lead
Chik-Fil-A
12.2019 - 03.2021
Cashier
Dollar Power
03.2018 - 12.2019
Diploma - Business Administration
CDI College
Mass Communication - Communication
Kenyatta University
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