Nimmi Chaudhary

• Greeted customers with enthusiasm and a delightful and helpful attitude.
• Provided each customer with excellent service by assisting customers with any query related to any product.
• Actively managed Team members with clear communication and execution skills.
• Took charge and patiently managed several customers during peak hours of work.
• Monitored inventory and documented supply counts to ensure new products were ordered in a timely manner.
• Inspected workstations to ensure clean, sanitized, and prepped work surfaces before the start of the incoming shift.
• Checking quality, solving customer complaints, maintaining stocks, monitoring food preparation, scheduling shifts, training, motivating staff, and ensuring safety guidelines are followed.
• Considerable knowledge of large-scale food preparation, equipment, health sanitation, and safety procedures.
• Working knowledge of food sanitation principles and methods of maintaining such standards in a healthcare facility kitchen.

• Calibration and verification of various equipment such as metal detector, weighing scales and thermometer.
• Quality checks on in coming raw material and final product to meet the specifications.
• Constantly performing various test i.e., Water, PH, brix and temperature.
• Sincerely following HOLD procedure, root cause analysis and Corrective Actions.
• Performing allergen and environmental swabs.
• Assisting in customer complains to maintain the company’s standard.
• Training workers and Implementing GMPs in the entire plant.
• Verify and review product labels as Del Monte standards prior to the production.
• Collect ice and water sample using aseptic techniques for laboratory testing.
• Monitor chemical concentration of hand/foot dip stations during production.
• Provide accurate and complete data entry records for inspection and submitted required reports.
• Monitor freezers/coolers temperature daily to ensure that products remained at their required temperature.

Performed regular sampling and testing of raw milk,processed milk and microbial contamination.

Calibrated and maintained laboratory equipment for accurate testing results.

Ensured compliance with Indian and international food safety standards, such as FSSAI, ISO.

Analyzed test results to identify trends or deviations from quality standards, preparing detailed reports for management.

Implemented corrective actions for any quality-related issues and followed up to ensure resolution.

Collaborated with production staff and management to ensure quality procedures were being followed on the production floor.

Trained junior staff on quality control procedures and equipment usage, fostering a culture of quality and safety in the workplace.

Investigated and resolved issues related to product quality, including contamination, off-flavors and packaging defects.

Worked closely with suppliers to ensure that raw materials met quality specifications.

Maintained accurate records of test results, corrective actions, and quality control logs to ensure product traceability.

• Offered each customer top-notch, empathetic personal service to boost customer satisfaction and loyalty.
• Improved operational efficiencies while managing customer requests, store inventory, transactions, and pricing needs.
• Provided in-bound and out-bound customers, assess needs, and presented solutions.
• Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.